Hi everyone. I don't post here often but I hope you can give me some advice.
I don't know when this problem occurred but it seems that my Surface 2 was recently unable to receive updates, both manually and automatic.
If I went to Windows Update in the desktop environment it said: Latest search for updates: Never. Updates installed: Never. If I tried to search manually it would try to search for a while and then tell me that there were no available updates and that the system is configured to install updates automatically.
If I went to Windows Troubleshooting through the Control Panel I did find a button which said "Solve problems with Windows Update". I ran it, it asked me to run as administrator, I did that and I got this notification which said:
"We have found a potential error in the Windows Update database 0x80070490." It shows me it's solved.
"Windows Update components need repair". That's solved as well. However, it changed nothing.
I also got the following error code on one occasion: 8024a000
I think this problem might have been resolved by some cmd code (very informative I know...) that I copied from Microsoft Support. At least it doesn't give me error codes any more and it found a update for Windows Defender. I experience a side-effect from this mess, though. The list of installed updates only show the single update that I managed to install a couple of minutes ago. If I navigate to the menu which allows me to remove updates they are all there, though.
I have had 2 other errors that I believe are a result of missing updates: My wifi connection is sometimes unstable and needs to re-connect and the Surface 2 sometimes reboots when it wakes up from sleep. I don't know if these problems are still pressing and whether Windows Update was broken for a while or just a couple of hours.
I'm actually not quite sure what I'm asking here. I don't know what happened and I don't really know how I solved it or if it's even solved. I guess I hope to see a comment on what happened and what I should look out for as I'm worried Windows Update is not all right yet. :/
Thank you!
I don't know when this problem occurred but it seems that my Surface 2 was recently unable to receive updates, both manually and automatic.
If I went to Windows Update in the desktop environment it said: Latest search for updates: Never. Updates installed: Never. If I tried to search manually it would try to search for a while and then tell me that there were no available updates and that the system is configured to install updates automatically.
If I went to Windows Troubleshooting through the Control Panel I did find a button which said "Solve problems with Windows Update". I ran it, it asked me to run as administrator, I did that and I got this notification which said:
"We have found a potential error in the Windows Update database 0x80070490." It shows me it's solved.
"Windows Update components need repair". That's solved as well. However, it changed nothing.
I also got the following error code on one occasion: 8024a000
I think this problem might have been resolved by some cmd code (very informative I know...) that I copied from Microsoft Support. At least it doesn't give me error codes any more and it found a update for Windows Defender. I experience a side-effect from this mess, though. The list of installed updates only show the single update that I managed to install a couple of minutes ago. If I navigate to the menu which allows me to remove updates they are all there, though.
I have had 2 other errors that I believe are a result of missing updates: My wifi connection is sometimes unstable and needs to re-connect and the Surface 2 sometimes reboots when it wakes up from sleep. I don't know if these problems are still pressing and whether Windows Update was broken for a while or just a couple of hours.
I'm actually not quite sure what I'm asking here. I don't know what happened and I don't really know how I solved it or if it's even solved. I guess I hope to see a comment on what happened and what I should look out for as I'm worried Windows Update is not all right yet. :/
Thank you!
My Computer
System One
-
- OS
- Windows 7