Solved Update (KB2893984)

Clint

Cisco
Power User
Messages
511
Has anyone installed this update? (KB2893984) I ran Windows Update on Feb.10 and got all updates. I ran Belarc Advisor today and it said I was missing a security update (KB2893984). I went to the Microsoft website and the update was there. If I needed it why didn't it install with Windows Update? Should I download and install it?
Update2.PNG

Update.PNG
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
Hello there,looks like i got it and never noticed it couldnt be installed...

update.PNG
 

My Computer

System One

  • OS
    W8 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home...made ®
    CPU
    Intel i7 2600k
    Motherboard
    GA-Z68X-UD3P-B3
    Memory
    Corsair Vengeance 4x4Gb 1600 Mhz
    Graphics Card(s)
    ASUS GTX 680 DirectCU II SLI
    Sound Card
    onboard
    Monitor(s) Displays
    LG Flatron W2240S PN
    Screen Resolution
    1920X1080
    Hard Drives
    SanDisk Ultra Plus SATA 3 128GB X2

    Western Digital Caviar Blue 2x1TB + WD Caviar Black 1TB
    PSU
    Corsair RM 850 X
    Case
    Chieftec Dragon
    Cooling
    Thermalright Macho HR-02
    Keyboard
    Ivation mechanical backlit
    Mouse
    MS Optical 6000
    Internet Speed
    24 Mbps
    Browser
    Chrome
    Antivirus
    ESET NOD32 8.0.312.0
I'm glad you brought this up Clint. After reading your post I checked my computer and realized I was also missing the same update. Although in my case the version of Win32k.sys on my computer is newer then what the update is offering. Which is why Microsoft didn't offer it to me.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
Belarc Advisor, I've noticed has become unreliable over the last few months. It always finds 2 updates for Windows 8.1 that I already have installed. Microsoft Baseline Security Analyzer and Secunia PSI both verify my pc is in fact up to date. Thus, Belarc obviously has a bug in it. I've also redownloaded the 2 updates and they state they are already installed.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
Thank you for the explanation and illustration. Secunia and MBSA are fine, the update is not installed yet Belarc is telling me I need to install it for the reasons you all pointed out.
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
I just discovered that Installed updates and update history are 2 different things. I don't show KB28293984 in installed updates, but it does show in update history. If you look at the dates in update history and installed updates you will see it was installed on 12-11-2013. I guess that's why Belarc Advisor didn't see it. My Win32k.sys has a date of 12-08-13
installed.PNG
history.PNG
win32k.PNG
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
Thanks a lot. I just found it. Why doesn't Belarc get with it and stop reporting it a s something to be downloaded.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Thanks a lot. I just found it. Why doesn't Belarc get with it and stop reporting it a s something to be downloaded.

I think because it's not listed in installed updates. Just my opinion.
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
I wrote to them and will let you know if they reply.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
I wrote to them and will let you know if they reply.

Thanks, It will be interesting to hear what they say.
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
I just ran Belarc Advisor again and it said Security Updates are up to date. So I guess they found the problem Identifying updates and fixed the problem.
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
I don't have the pc with Belarc in it where I am but in a couple of days I will run it again. I did get a letter from them saying they were thankful for the inquiry and would attend to any issues.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Thanks Peter2. They must have fixed it.
 

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet
Yeah, it's working on both my pc's now, too. They must've fixed it a day or two ago.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
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