BloatDodger
New Member
- Messages
- 4
Hi, new member here, sadly had to sign up to ask for help with a problem with updating.
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
(Registered and sent from a borrowed laptop).
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
(Registered and sent from a borrowed laptop).
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Hewlett Packard pavilion g6
- CPU
- AMD
- Motherboard
- Don't know
- Memory
- 8 GB
- Graphics Card(s)
- I think this is integral with Cpu
- Browser
- Firefox 26.0
- Antivirus
- Norton 360