Windows 8 and 8.1 Forums


Windows 8.1 Issues with Internet Connectivity

  1. #1


    Posts : 3
    Windows 8.1

    Windows 8.1 Issues with Internet Connectivity


    Hello,
    Yesterday I upgraded from Windows 8 to 8.1 on my Dell Studio XPS PC. Everything was working fine until the update completed. Now the only browser that works is IE 11. The only web sites that will work on Opera, Chrome, and Firefox are Google sites. I tried uninstalling and re-installing Chrome but no luck. Also I have HMA VPN and that will not connect as well. Seems like any app that connects to the internet will not work. It will connect to my internal NAS and network at home.
    Note that my connection is a wired connection.
    I had Windows firewall turned off in Windows 8 and it is still turned off in 8.1.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Not sure what the specific source of your problem is here but I'm guessing that the default search engine for IE11 is Bing and you may be using Google for the others. If so, check out this article and see if it helps.
    Good luck.

    Google is broken in IE11 on Windows 8.1 [updated]
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thank you for the reply, the link you provided does not appear to be specific to my issue. The other Web browsers are acting as if there is no internet connection when loading pages. This also appears to go for other programs that require connectivity ex: HMA VPN. My e-mail does download though.

    I did update the Broadcom Gigabit NIC driver from the Windows one to the manufacturer's Windows 8 one but that did not help.



    As noted in my original post, sites such as YouTube, Google Search, Google Maps do work in Firefox, Chrome, and Opera. It almost seems some ports are being blocked by Windows??
      My System SpecsSystem Spec


  4. #4


    Posts : 1
    Windows 8.1


    Hi

    Run CMD "Command Prompt" as admininstrator.
    In the command line type: netsh winsock reset
    Press Enter then restart your PC, the problem solved.
      My System SpecsSystem Spec

  5. #5

    prob solved


    @BlackDisk - your command worked like a charm..

    Quote Originally Posted by BlackDisk View Post
    Hi

    Run CMD "Command Prompt" as admininstrator.
    In the command line type: netsh winsock reset
    Press Enter then restart your PC, the problem solved.
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    Windows 8


    Yes Winsock worked. Thank You.
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    windows


    The netsh winsock fix also worked for me. Thanks.
      My System SpecsSystem Spec

  8. #8


    i was dealing with this problem off and on for quite some time. I wrote a batch file to flush the dns, release then renew the ip. I left it on all of our employees desktops so that they could double click and be back up and running. Quite simple and works!

    in notepad type:
    echo off
    cls
    ipconfig /flushdns
    ipconfig /release
    ipconfig /renew
    exit

    then save it as a .bat on the desktop and double click whenever needed!
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    window 8


    better to check your network connection performance first, otherwise the rest of the work
    will all go in vain. To do a network test just go to:
    Test your Connection and click the button to start the tests.
    The Connectivity Checker will perform a series of network tests for modern Web Services
    like WebSockets and WebRTC as well.
      My System SpecsSystem Spec

  10. #10
      My System SpecsSystem Spec

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