Windows 8 and 8.1 Forums

8.1 Preview security Update Failure # 80073712

  1. #1

    Washington State
    Posts : 14
    Windows 8.1 Preview Pro 64

    8.1 Preview security Update Failure # 80073712

    I noticed upon boot up 8.1 put up a Windows update notice so I went to the store and only saw some app updates. Went to the Update site and saw the security update Cumulative Security Update for Internet Explorer 11 for Windows 8.1 Preview for x64-based Systems (KB2870699)

    Download size: 27.3 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    MS13-069: Cumulative security update for Internet Explorer: September 10, 2013

    Help and Support:
    Microsoft Support

    It downloads and installs to about the 90% mark and fails. Googling the code brings up old Vista threads. Anyone else get this to work?

      My System SpecsSystem Spec

  2. #2

    Washington State
    Posts : 14
    Windows 8.1 Preview Pro 64

    Click image for larger version

    So I thought I had the answer when I found this page: Error Code 0x80073712 occurs in Windows Update or Microsoft Update

    Running DISM.exe /Online /Cleanup-image /Scanhealth finished with no problem. But running DISM.exe /Online /Cleanup-image /Restorehealth fails as you can see in the screen shot above.

    The log file shows several of these Temp file failures:

    25, Info DISM DISM Provider Store: PID=4332 TID=2072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
    2013-09-26 02:01:25, Info DISM DISM Provider Store: PID=4332 TID=2072 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2013-09-26 02:01:25, Info DISM DISM Provider Store: PID=4332 TID=2072 Loading Provider from location C:\Users\Dad\AppData\Local\Temp\EAC6B280-93BC-4976-A96D-9F004ECE96A0\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider
    2013-09-26 02:01:25, Warning DISM DISM Provider Store: PID=4332 TID=2072 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
    2013-09-26 02:01:25, Warning DISM DISM Provider Store: PID=4332 TID=2072 Failed to Load the provider: C:\Users\Dad\AppData\Local\Temp\EAC6B280-93BC-4976-A96D-9F004ECE96A0\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    I'm wondering should I just delete and rebuild the Temp file?

    Update: Cleaning out the Temp file did not help.

    Will it looks like no one has a clue. I guess it doesn't really matter since the full version is out in 3 weeks and I will dump the preview.
    Last edited by MhzManiac; 27 Sep 2013 at 20:36. Reason: Update
      My System SpecsSystem Spec

8.1 Preview security Update Failure # 80073712

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