Hi Everyone,

To cut a long story short, I purchased a new Medion desktop pc very recently from Aldi which is running Windows 8. The problem is, I cannot get the Windows update (KB2770816) to install. I've searched the internet high and low and tried everything suggested, but still the problem persists.

I'll not go into great depth of this problem right now, as I really need to know first if I should be asking this forum about the problem, or instead Microsoft direct if that's possible?

If anyone could advise me on the next best step I'd really appreciate it.

Thanks in advance.