Won't Install Updates

John Darne

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13
Location
Cape Town
On the 10th July 2013, i was notified that Windows 8 (64 bit) had ± 350 mb updates to do. I downloaded the updates, but when it came to install, it gave the window "Windows Update" and the message "Preparing to install..." but nothing further happened, i.e. updates were not installed despite leaving it on overnight. I rebooted a few times and tried again over the next few days, but still no luck - same message "Preparing to install..." but no updates being installed.
Help, any ideas.
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    GZ-MI-320W - Gigabyte M1 4-in-1 320W
    CPU
    BX80637133240-Intel core 13 3240 - 3.4Ghz 3MB cache SKT 1155
    Motherboard
    GA-H77M-D3H-Gigabyte H77-D3H IVY Bridge Series
    Memory
    JM1333KLN-4G - Transend 4GB Jetram DDR3 1333 DIMM 9-9-9
    Graphics Card(s)
    Built into motherboard
    Browser
    IE 10, Firefox 20.0.1, Chrome
    Antivirus
    AVG free
Try installing the updates selectively (eg, a few at a time) and then install the very large ones individually.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I did read that thread and tried what was said, but I cannot get a list of the new updates it wants to install. I can only see the ones it did previous to these major ones. When i press "Check for updates" I get the window "Windows Update" with the message inside saying "Windows Update is already checking for, or downloading or installing updates" but nothing is happening apart from the message "Preparing to install..."
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    GZ-MI-320W - Gigabyte M1 4-in-1 320W
    CPU
    BX80637133240-Intel core 13 3240 - 3.4Ghz 3MB cache SKT 1155
    Motherboard
    GA-H77M-D3H-Gigabyte H77-D3H IVY Bridge Series
    Memory
    JM1333KLN-4G - Transend 4GB Jetram DDR3 1333 DIMM 9-9-9
    Graphics Card(s)
    Built into motherboard
    Browser
    IE 10, Firefox 20.0.1, Chrome
    Antivirus
    AVG free
Grateful thanks

I used your Run the Windows Update automated troubleshooter. program which cleared the error. I then installed the updates in batches of 6 at a time and it worked perfectly. Many thanks for your help and solution to my problem. John.
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    GZ-MI-320W - Gigabyte M1 4-in-1 320W
    CPU
    BX80637133240-Intel core 13 3240 - 3.4Ghz 3MB cache SKT 1155
    Motherboard
    GA-H77M-D3H-Gigabyte H77-D3H IVY Bridge Series
    Memory
    JM1333KLN-4G - Transend 4GB Jetram DDR3 1333 DIMM 9-9-9
    Graphics Card(s)
    Built into motherboard
    Browser
    IE 10, Firefox 20.0.1, Chrome
    Antivirus
    AVG free
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