Solved Cannot update windows, error code 733F always

GMWolfe

New Member
Messages
11
This has just popped up in the last couple of days.
I tried the DISM.exe fix, this died with error 87 (unknown option).

Any suggestions gratefully accepted!
:(
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
This has just popped up in the last couple of days
Win+R - rstrui - OK and roll back.

If it doesn't help:

1. Make sure you copy-paste the command:
Code:
Dism /Online /Cleanup-Image /RestoreHealth
See http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

2. http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html (option two)

3. Run WU Troubleshooter

If the problem is still not solved, copy-paste the troubleshooter results and attach
Code:
C:\Windows\Windowsupdate.log
C:\Windows\Logs\CBS\CBS.log
C:\Windows\Logs\DISM\dism.log
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
Cannot update Win8, error code 733f always

My DISM bad... I was looking at syntax with a proportional text font, didn't see the spaces between the "/options"!
Ran with correct syntax, got error 14098, component store has been corrupted.
DISM log is attached.
 

Attachments

  • dism.txt
    32.4 KB · Views: 294

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
Please perform step 2 and provide all requested logs. If it's too much work, just do repair install.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
Can't get into the CBS log, permissions issue or the file is open to Win8.
I have attached the WindowsUpdate log.
The link to the repair appears to be for Win7, is this also the procedure for Win8?
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
Can't get into the CBS log, permissions issue or the file is open to Win8.
I have attached the WindowsUpdate log.
There shouldn't be an issue with CBS, if you open the folder in File Explorer and copy the file to another folder. But yes, you have to be an administrator.

Alternatively, running the command below in the elevated command prompt will copy the file to the Desktop
Code:
copy %windir%\Logs\CBS\CBS.log "%userprofile%\desktop"
The link to the repair appears to be for Win7, is this also the procedure for Win8?
The procedure has been the same since Vista...
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
BTW, I REALLY appreciate your help with this issue!

CBS log: I have attached a text version. I have edited this, looks like there have been attempts to do the update every few hours with consistent failures. Only the latest attempt is included.

re: repair... I did the Win7 ==> Win8 upgrade using the special pricing offer early this year, saved an ISO file and have used PowerISO to extract into executables from a HDD. Looks like if you go back and do the install (Win8 already present) then there would be an option to do a "repair" instead of a complete reinstall. Is this correct? If so, then I will try that approach, didn't want to blindly reinstall and affect stuff I have installed since the original.

Thanks again, g.
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
Don't see the CBS.txt attachment, will try to upload it again. I have done this a few times, the attachment management doesn't seem to ack my request.
 

Attachments

  • CBS.txt
    1.4 MB · Views: 229

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
Hi,

Thanks for the log. You're in a tough spot, because DISM can't fix the component store corruption. However, there's an option to specify an offline repair source, which is not covered in the DISM tutorial I referred to. The idea is to mount ISO, then mount install.wim from the sources folder, thus creating a source that represents a clean Windows installation.

Now, since I don't have the upgrade ISOs, I'm not sure of its content. I'm afraid you have an encrypted install.esd instead of install.wim, and you can't mount .esd to my knowledge. Let's check:
  1. Right-click the ISO -> Mount
  2. Open the sources folder.
  3. In the table view, sort by size (largest on top) and show file extensions.
  4. Post the screenshot.

As for your question on repair install, you should mount ISO, copy it locally, run setup.exe and follow the tutorial. Step 11 shows you the upgrade option clearly.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
Yes, install.esd is present.
I will do a complete re-install and post feedback.

Thanks again for your help!
 

Attachments

  • 2013-07-23@0743.pdf
    28.6 KB · Views: 373

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
Yeah, ESD complicates things. It's still possible to create a clean source, though. You can install the OS on a virtual machine, power it off and then mount the VHD - the whole thing takes about 20-30 minutes.

As a side note, complete reinstall is not required, because repair install should be sufficient. This is pretty much what you had done when you upgraded 7 to 8 - the mechanism is the same.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
AARRGGGHHH!
Started a re-install, got an error message to the effect that it failed, could not delete a folder ~Windows.something (forgot the extension). I think this is a temp folder used during the re-install.
Could not delete within Win8, used a DVD-based Ubuntu to delete it.
Retried the install, and it came back with a screen that does not have any sort of keyboard or mouse access. Did a reboot, and it looks like even BIOS has been changed... don't get the Gateway msg to choose <esc> to enter BIOS or PF12 to choose a boot menu.
If I had BIOS updates, I could change it to look for a bootable DVD first, If I had PF12 boot menu, I could choose an alternate Win7 partition.
Any ideas?
It's pooched!
If I could load via CD/DVD I could probably blow it away and recover from another partition, but can't even do that.
I HATE WIN8. THANK GOODNESS FOR MY NETBOOK RUNNING UBUNTU!!!
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
AARRGGGHH!

Attempted the reinstall, it failed, could not delete a folder "~Windows.something" (missed the extension). I think this is a temp install folder. It did a "recovery" and came back with a Win8 login screen.

Could not delete this within Win8, "in use". Used a DVD booted utility to delete this and rebooted.

BIOS seems corrupted -- Gateway BIOS has the option to get into BIOS updates (esc or del, forget which) or boot sequence (F12). This no longer shows. Other original BIOS messages show, but I no longer get the BCD options that were there before.

Reboot came back with a Win8 home screen without mouse or keyboard support. 2 users were originally set up (myself and wife), went into a home with no user selection.

I have no way of doing a boot into any of my other partitions (with working Win7 for example) because I can't choose another partition to boot from, nor even choose a DVD to use recovery.

For what it's worth, Win7 came with the machine, and I bought a legal Win8 upgrade.

So, system boots into a corrupted Win8 environment with no mouse/keyboard support, and BIOS options to choose others are no longer there. I have never seen an OS update or install that has corrupted BIOS!

Currently using UBUNTU on a $25 garage sale netbook that has been bullet proof for years...
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
It did a "recovery" and came back with a Win8 login screen.

Could not delete this within Win8, "in use". Used a DVD booted utility to delete this and rebooted.
That was certainly unnecessary.

Do you have a recovery disc for Windows 7 or Windows 8? If not, you'll have to find a way to burn your Windows 8 ISO on DVD (since you're able to boot from DVD) or make a bootable USB flash (tutorials available on this site).

Then follow Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
I couldn't do this, because boot sequence was to go HDD before DVD or CD, and option to enter BIOS no longer showed at startup.

Ended up removing CMOS battery to reset BIOS, changed boot sequence, used a DVD recovery disk to choose a boot partition, and got into my Win7 partition from there.
Then cloned the Win7 partition to the Win8 partition and reloaded Win8 from the install DVD.

What a PITA!!!

Thanks for you suggestions, g.
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
My machine has demonic possession, an exorcism is needed.

Did all the reinstall, as per prior thread item. Can't open any of the apps (goes to the app screen then back to the apps home page). I tried a couple of the fixes suggested in this forum, to no avail.

Did a windows update, AND IT FAILED WITH THE ORIGINAL 733F ERROR CODE!

I deleted the apps I wanted and reinstalled them. Every one of the installs failed, different error codes for each.


I have gone back to using Win7, given up on Win8!
 

My Computer

System One

  • OS
    Win7 & Win8 (different partitions)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway DX4830
    CPU
    I5
    Motherboard
    FMP55
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon HD 4600
    Hard Drives
    1.5TB, 1TB, 1TB HDDs
    128GB SSD
    Browser
    Windows
    Antivirus
    ESET
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