Problem with Windows update, please help!

ericneedshelp

New Member
Messages
2
Hello, I have been having troubles with using windows update. I just recently bought windows 8, and I still can't update. It is stuck at 0kb, 0%. I have a very stable internet connection, as internet explorer is working perfectly, so it is not a network issue. I have done system restores, I have formatted my drive and did a fresh install of windows, but nothing seems to help. Thanks in advance!
 

My Computer

System One

  • OS
    Windows 8
Try deleting SoftwareDistribution folder in your Windows folder (make a backup if you like), remember to stop the Windows Update service first.
You may get some errors, so just ignore them for now.
Restart your computer and try again.

Good luck.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
Problem Updating Widows...

Hi,
I am the Administrator for this PC. Only I have use of it. Up until 2 days ago I was able to select the settings for Windows updates. Now it is greyed out and says 'Some settings are managed by your system administrator'

I ran the Widows update troubleshooter. I ran a sfc scan. it found some corrupted fles, some could not be repaired. I checked the Group Policy Editor. All policies showing 'not configured'
I ran 2 malware checks and isolated some malware.
Carried out a System Restore.
Rebooted several times.
Problem remains.

Anyone advise Please?

Phiilip
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung RV520
    CPU
    Intel (R) Core(TM) i3-2330 CPU
    Motherboard
    Intel i-Core Motherboard BA92-08190A BA92-08190B HDMI
    Memory
    4096MB RAM
    Graphics Card(s)
    Intel HD Graphics 3000
    Browser
    Firefox
    Antivirus
    Kaspersky Pure 3.0
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