Windows 8 and 8.1 Forums

Automatic updates stop laptop from working

  1. #11

    Posts : 40
    Windows 8.1 Pro

    Any other suggestions, please let me know. Thx!

    This laptop has BRD, but ANY Asus software makes this machine unstable. Did not use any of their software on this clean install of 8. Think it is an Asus problem, but don't know what.

      My System SpecsSystem Spec

  2. #12

    Posts : 2,059
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    I want you to run some tests for me, because there are a few things to test when an upgrade fails:
    Software, (system files, already checked)
    Hardware (has tests for each component (CPU, GPU, RAM, Hard drive), this may take the longest)
    Don't forget to scan for malware and viruses, because they could cause trouble too. Please do this even if you have already done this.

    Diagnostic Test

    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please read and run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec

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Automatic updates stop laptop from working

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