Windows 8 and 8.1 Forums

Windows 8 crash product key lost

  1. #1

    Posts : 1
    Windows 8 Pro x64

    Windows 8 crash product key lost

    I recently upgraded my windows 7 home premium dell n5030 to windows 8 via the online offer. all was ok until the laptop crashed and i had to do a full factory reset of the laptop. now that i have done this it says i need to activate windows, but i dont have the product key as i saved it on the laptop before crash, and my hotmail account is set to automatically delete emails (i didnt know this until now). i tried on microsoft site to recover my key but it says i havnt purchased one when clearly i have.......

    Can anyone help me?

      My System SpecsSystem Spec

  2. #2

    Posts : 89
    Microsoft Windows 8.1 Pro 64-bit

    Nope, you're screwed...

    seriously, we cant help, too bad you lost all proof of your license, lesson learnt right?
      My System SpecsSystem Spec

  3. #3

    Posts : 120
    windows 8 pro

    If purchases it online you could call micro soft to see if they are able to provide you a new key
      My System SpecsSystem Spec

Windows 8 crash product key lost

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