Failure configuring updates - windows 8 (not pro)

JEFF1964

New Member
Messages
3
I am getting slightly mad here

I have installed the updates for the above, both with automatic updates on and off.

It gets to 15% then fails

How do i get them to configure

PLEASE PLEASE any suggestions

Jeff :(
 

My Computer

System One

  • OS
    WINDOWS 8
Same problem here, 15% then fail. Updates KB2769165 and KB2770917. I have Windows 8 Pro.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
There's been more than one thread about this. I hope Microsoft has gotten the word. What I did was to "hide" the two updates. You do this in Windows Update. Click on the link in the box to list the updates, right click on each one and select Hide. Now it will restart without all the crazy 15% stuff.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
From what I've read and based on my experience, this failure is caused by third-party service that is installed on your computer as a use control/licensing measure by one or more non-Microsoft products.

Run msconfig, go to the services tab and see if you have "Nalpeiron Licensing Service" running. If so, uncheck the box to start this service on start up, reboot your computer, and install the upgrade. Once this is done, you can go back into msconfig and check the box to resume starting this service on startup. At least this is what worked for me. I'd love to permanently disable the service but I don't know what third-party product installed or is using this service.
 

My Computer

System One

  • OS
    Windows 8 x64
JerryB, Thank you so much!! With that service change I was able to install both updates KB2769165 and KB2770917. However, I did have to download and install them separately.

The service to turn off at boot was shown as "NLS Service Nalpeiron Ltd." On my computer it was associated with at least one program, Nitro PDF Professional 6.2.0.44. Perhaps there were others but I happened to discover that one.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
Hi everyone

Same problem here since about 2 weeks ago -- and I'm using W8 x-64 Enterprise (TechNet version so 100% legally sourced software).
Haven't got any of those "funny" services listed.

I've got a Solar keyboard (Logitech) but that's never given any problem before so I don't think that's the problem -- and I've got VMware workstation which starts some VMware services -- these shouldn't cause any problems either.

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Hi there

Update on this ---
To solve the problem download and install the fixes manually -- download from Ms's download site - enter the package numbers into the search field on the site (The KBxxxxx number).

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Thx JerryB. It worked for me also. I did as Calbear and was able to load both updates at the same time. For Calbear - I had a program Nitro PDF 7 on my comp. I uninstalled it and tried the updates with the Nalperion service still checked. Didn't solve my problem so the Nitro program may not be the one causing the problem. I then turned off the service and the install went smoothly. I have since reenabled the Nalperion service so the update problem my reappear in the future when trying to update Windows 8. Is Microsoft going to do anything about this?
 

My Computer

System One

  • OS
    Windows 7 Pro
The reason I know it was related to Nitro PDF is that the program would not run with Nalperion unchecked. I double checked that by turning Nalperion back on (before trying any upgrades) and Nitro PDF ran okay.

So my conclusion is that if you uninstall Nitro PDF it won't turn off Nalperion. It may well be that other installed programs also require Nalperion or maybe uninstalling Nitro "forgets" to turn off Nalperion. In any case, as they say "All's well that ends well".
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
If other service are involved, I guess the next update will require going through the same process. I am glad I found this thread. The Microsoft solution is to disable six services at a time and go through the list turning off services and then turning them back on until the offending service is identified. That would have taken a bit of time. Looks like MS is all over this. NOT!
 

My Computer

System One

  • OS
    Windows 7 Pro
The reason I know it was related to Nitro PDF is that the program would not run with Nalperion unchecked. I double checked that by turning Nalperion back on (before trying any upgrades) and Nitro PDF ran okay.

So my conclusion is that if you uninstall Nitro PDF it won't turn off Nalperion. It may well be that other installed programs also require Nalperion or maybe uninstalling Nitro "forgets" to turn off Nalperion. In any case, as they say "All's well that ends well".

I don't now and never have had/used Nitro PDF so there are definitely other programs out there that use/rely on this service.
 

My Computer

System One

  • OS
    Windows 8 x64
Help me same issue

I do not have the Nalperion program on my computer but I am still having the configuring update issue were it stops at 14%. It tries to update 4 times before it reverts back . this happens every time I restart the computer. I have also had this happen at random times while in the middle of working on something the computer will just shut down and try and update the windows configure and takes over an hour to do so but cannot. I have only had the computer for 2 weeks I just bought it. I am at a lose I have tried manually installing and updating the computer but run into the same problem because it has to be restarted for the updates to take affect someone please help me. I dont know what to do .
 
Last edited:

My Computer

System One

  • OS
    Windows 8
Nalperion is a service that is running on your comp. It allows 3rd party servers to access your computer when you are running some non-Microsoft developed programs. To turn it off see JerryB's post above. In the search box, type MSCONFIG and this will bring up the MSCONFIG app which you can launch. When you launch, a screen will come up with tabs across the top. Click on the Services tab and this will open a screen which shows you what services are running. There are probably dozens. Scroll down and look for the Nalperion service. It may be listed as NLS Nalperion or something like it. If the box is checked, it means the service is running. Uncheck the box and restart your comp. When back up, try installing the updates one at a time. It is a slow process, but I don't know of a way around it. If the installs are successful, you will probably need to restart the Nalperion service because I don't know what programs you may be running that will be impacted. If this service is not the one causing the problem, then it may be one of the other services that is running. The Microsoft solution is to disable six of the services at a time and then try the update install. If that doesn't work, enable the ones you disabled and disable the next six. Continue until you identify which service or services are causing the problem. This will probably take some time and it will be hard to identify which specific service or services are impacted. Doesn't seem to be a very elegant solution, but it may the best MS can do. Hope this helps and good luck.
 

My Computer

System One

  • OS
    Windows 7 Pro
I have figured out the problem! I was having this problem for a couple of months and it was making me angry. These are the instructions.

1) press flag (next to the Alt button) + R
2) type in "slui.exe 4"
3) Pick your country, press next
4) Call the number, give them that horribly long key code over the phone.
5) They will give you another horribly long key code, enter it in exactly and press next.
6) It activates your Windows 8 and it should work now! It worked for me!
 

My Computer

System One

  • OS
    Windows 8 and Ubuntu
From what I've read and based on my experience, this failure is caused by third-party service that is installed on your computer as a use control/licensing measure by one or more non-Microsoft products.

Run msconfig, go to the services tab and see if you have "Nalpeiron Licensing Service" running. If so, uncheck the box to start this service on start up, reboot your computer, and install the upgrade. Once this is done, you can go back into msconfig and check the box to resume starting this service on startup. At least this is what worked for me. I'd love to permanently disable the service but I don't know what third-party product installed or is using this service.

worked a treat for me. Thanks alot JerryB
All updates installed including the 2 naughty ones
Wor
 

My Computer

System One

  • OS
    Windows 8
I have that same issue but I have no clue how to do what you are describing above can you please give me directions ?
 

My Computer

System One

  • OS
    Windows 8
Back
Top