Microsoft pulls faulty Surface Pro 2 firmware update

Following reports by Surface Pro 2 customers of excessively fast battery drain after applying last week's firmware updates, Microsoft has pulled the update.

"To ensure the best experience for our customers during the holiday season we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10th, 2013. We are working to release an alternative update package after the holidays," confirmed a Microsoft spokesperson.

Microsoft isn't offering users any kind of workaround or additional advice -- at least not at this point
.

Read more at: Microsoft pulls faulty Surface Pro 2 firmware update | ZDNet
 
So let's think about this. Microsoft owns the hardware, and the software. It isn't like this is a build, of any sort, that failed on a third party. I'm sorry, but this shows the company has a very bad quality control process, if it has one at all currently.

I say this because the test cycle should include system and "user" testing. They should have caught this. If you add in the failures of some of the OS patches, this should be setting of sirens in the company.
 

My Computer

System One

  • OS
    Windows 7/8
    Computer type
    PC/Desktop
    CPU
    i7-3770k
    Motherboard
    Asus
    Memory
    16GB
    Graphics Card(s)
    NVidia 630
    Monitor(s) Displays
    LG 23 inch LED
    Screen Resolution
    1680X1050
    Hard Drives
    1 internal 1tb, 1 external 3tb
So let's think about this. Microsoft owns the hardware, and the software. It isn't like this is a build, of any sort, that failed on a third party. I'm sorry, but this shows the company has a very bad quality control process, if it has one at all currently.

I say this because the test cycle should include system and "user" testing. They should have caught this. If you add in the failures of some of the OS patches, this should be setting of sirens in the company.

:ditto: Things like this really make me wonder what's going on in Redmond. Nobody thought to undock a test unit and actually use it on battery?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
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