Microsoft Confirms Graphics Issue on Surface 2 TabletsSome of the users who already purchased a Surface 2 tablet are experiencing issues with the video card, as the screen crashes and displays random pixels until a reboot is performed.
The bug has been reported by Surface 2 users only, so it appears that Surface Pro 2 units running the full version of Windows8.1 Pro are not affected.
It appears that one of the latest patches released by Microsoft
“I have the exact same problem. I had 15 important updates and when installing no 3 the screen crashed like in your pic. I factory restored it twice and the same problem would happen when installing update no. 3 (I don't know which one it is). I would factory restore it one more time and block the updates and wait. We have 14 days to return. Hopefully Microsoft is working on a fix. It looks to me that it is a softwareproblem,” one user explained on the Community forums.
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Microsoft Confirms Graphics Issue on Surface 2 Tablets
- Thread starter labeeman
- Start date