Windows 8 and 8.1 Forums

USB Problems with 8.1

  1. #1

    Bay Area
    Posts : 21,411
    Windows 7 Home Premium x64

    USB Problems with 8.1

    After installing Windows 8.1, my USB drive disappears or file transfers stop unexpectedly

    For most USB storage devices and USB host controllers, the power-saving mechanism works without issues. However, a pre-existing problem in the USB drive or USB host controller might cause these problems after the specified idle period expires:
    •The device periodically disconnects and might reconnect leading to poor user experience.
    •If you try to access files stored on the drive, Windows Explorer becomes unresponsive for 1-2 minutes.

    If you notice any of those problems, first check whether the firmware on the USB host controller or the USB storage device is out of date. If so, get the latest firmware from the system or device manufacturer. A firmware update might resolve the issue.

    Otherwise, determine whether the problem occurs during the system disk idle time period (shown in Power Options). If it does, disable suspend on idle for this device as per the instructions given in the next section. Note, you can set the value to “Never” in the Power Options just an experiment to see if that fixes the issue, but the right long term solution is to set the registry setting as described below. This registry setting does not affect the other USB storage devices and results in conserving power.
    Help! After installing Windows 8.1, my USB drive disappears or file transfers stop unexpectedly? - Microsoft Windows USB Core Team Blog - Site Home - MSDN Blogs

    Some USB devices do not recharge in Windows 8.1

    When you connect a USB device to a computer that is running Windows 8.1, the device is suspended and does not recharge.
    Some USB devices do not recharge in Windows 8.1

    A Guy

      My System SpecsSystem Spec

  2. #2

    Posts : 79
    Windows 10 Pro 64-bit

    Funny thing is that driver/firmware updates aren't always made available and if they worked fine in 8, then they should work fine under 8.1. Yet another blunder from Redmond.
      My System SpecsSystem Spec

  3. #3

    Posts : 220
    Windows 8.1 Pro X64

    USB Headset not recognised by Windows 8.1

    I have a similar issue with my Turtle Beach Ear Force PLa headset which worked perfectly in Windows 8.
    Windows 8.1 does not recognise the device and it shows in Device Manager as:-

    Click image for larger version

    As usual there is absolutely nothing from Microsoft on this problem.
      My System SpecsSystem Spec

  4. #4

    It's comforting to know that Microsoft continues to maintain the same low standards they've set for themselves.
      My System SpecsSystem Spec

  5. #5

    Posts : 220
    Windows 8.1 Pro X64

    Reinstall drivers from Windows 8?

    Is it possible to reinstall the Windows 8 USB drivers on Windows 8.1?

    If so, how?
      My System SpecsSystem Spec

  6. #6

    Posts : 220
    Windows 8.1 Pro X64

    I managed to solve my problem with the headset after tracking down the Gigabyte Intel Chipset Drivers for Windows 8.1
    This was not an easy task since it is now apparently impossible to download drivers from the Gigabyte download site.
    No matter which download option is chosen what you get is the setup.exe for some Driver Update application for which one has to pay.
    Eventually found the Intel Chipset Drivers for Windows 8.1 on the New Zealand Gigabyte site.

    The headset now works correctly, but it does seem that USB on 8.1 is somewhat sensitive and unpredictable.
    If I move the headset to another USB port then I have to reboot to get it to work.
      My System SpecsSystem Spec

USB Problems with 8.1

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