Microsoft is actually listening and responding to customer feedback. That's a refreshing change from the policies of some divisions over the last few years.

Covering Microsoft is giving me whiplash lately.

After the last few years of watching certain parts of the company march forward, with a "we know best" attitude, the new Microsoft is bending to the will of the masses.
This new "responding to community feedback," or "principled but not stubborn" or whatever new Microsoft motto you want to insert here isnt' the same old "we listen to our customers" rhetoric. This is Microsoft reacting in record time (for the company) to negative feedback and public perception and actually taking "corrective" action.
First Windows, now Xbox: Why Microsoft is listening to the masses | ZDNet