Microsoft is currently giving the final touches to Windows Blue, the next Windows upgrade, as the company is planning to release a public preview next month at the BUILD developer conference.
But even if the company has already announced its intention to pay more attention to customer feedback with Blue, tech analyst Jeff Kagan claims that Microsoft might need a different approach.
Windows 8’s main problem is the fact that it brings too many innovations, he says, so the Softies need to give users more customization power
to let them pick the features that fit them the best.
“If Microsoft can create something more moderate, they could be successful. If they could let the customer turn up the dial, at their pace, as time goes by, this could work. The pace of change is different for each customer, so each customer should be able to control how much innovation
they want to deal with at a time. Some will be all the way from the start, while others will take a while,” he said.