Windows 8 and 8.1 Forums

Windows 8's learning curve to be addressed

  1. #51

    Maryland USA
    Posts : 746
    Windows 8 & Windows 7 Dual Boot

    W8 is all about the mouse....

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  2. #52

    Posts : 689
    Windows 8.1 Pro with Media Center

    Quote Originally Posted by HippsieGypsie View Post
    And just because a person is a high ranking official that doesn't make them an expert in all things.
    Never said they had to be an expert in all things, just know some basics of a tool they're using or know where to find help easily when they're lost. I probably know more about computers and OSs than the average user, but I don't consider myself to be the savviest either. I do know one thing for sure > I know where the help files are, know how to read, and follow instructions.

    Perhaps I'm just too "Old School".
    I'm as old school as you can get, and I still wouldn't criticize someone for not using the help files on a PC because, in my opinion, they aren't as easy to read or understand, especially if you aren't a computer "geek" as we are.

    And regardless what you and I think, computers can be daunting, and intimidating, especially to those with just has basic knowledge. I see this all the time in my computer classes.

    And just because you and I have knowledge doesn't mean everyone else does. What if you went to a doctor for an illness and he said - "couldn't you have looked that up on the internet instead of wasting my time? That's a pretty common sense illness you have there."

    To him, it's common sense, to you and I...

    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by sygnus21 View Post
    Quote Originally Posted by pparks1 View Post
    I've found that very few people ever read the help files. Heck, I don't even read the help files, I search on Google
    Agree. I've been in computers since 1998 and in all that time I may have looked at help files maybe 4 or 5 times.
    Then did you have a private tutor to teach you how to use an OS? You had to start somehow.
    The tutor I had was trial and error + reading and questioning. What I didn't utilize, and no one pushed, was the help files. That's me.

    However I do recognize that not everyone is interested in computers beyond using them. Just as I'm not interested in medicine beyond keeping myself healthy.

    My two cents.
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  3. #53

    Posts : 959
    Windows 8.1, 10

    Quote Originally Posted by DavidY View Post
    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by pparks1 View Post
    Had an executive who didn't have a pdf reader installed and was using the built in reader. After about 30 minutes of trying to figure
    out how to print, he came to me. I showed him devices in the charms bar. He was a bit shocked that this basic function was so unintuitive.
    Lol! This is an executive? The first thing I suggest you teach him is where the help files are. It amuses me that he spent 30 minutes trying to figure it out, then came to you wasting your time when all he had to do was look in the help files.
    OK then - how do you get to the Help files from Reader?!
    Quote Originally Posted by HippsieGypsie View Post
    Charms Bar for Start Screen specific or Store app specific: WinKey/C or mouse pointer/finger in the upper or lower right hand corner > choose Settings > Help. F1 remains the same on the blank desktop.
    Er.... so I'm in Reader, bring up the Charms bar, and within Settings there's no Help option.

    If you exit Reader and bring up the Charms bar outside Reader then yes, there's a Help option within Settings, but
    a) you need to figure out how to exit Reader in the first place - and it's quite possible that was what you needed help on anyway!
    b) it's hardly context sensitive
    c) if you don't know Windows 8, how would you know to look for the Charms bar?
    d) if you search within Help for "Reader" there seem to be no matches that relate to the app. So it's no help whatsoever!

    So I'm still not sure how you think the Help files would have helped the person in pparks1's example trying to use Reader?
    Quote Originally Posted by HippsieGypsie View Post
    On the subject of the thread; The solution to the learning curve is Help files.
    Yes but where are they?!

    Even if they do exist, it's not easy to get to them.

    In earlier versions of Windows you just pressed F1 or clicked on the word "Help" (or for instance "?" symbol) which you could see on the screen in front of you.

    Windows 8 is so hopelessly intuitive in this area- Microsoft have failed big-time when it comes to Help.
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  4. #54

    Posts : 1,770
    Windows Phone 6, Windows CE 5, Windows Vista x32, Windows 7 x32/x64, Windows 8 x64

    I've never really found a 'help' file overly helpful or frequently even useful. The help files are usually written by the programmers and they do not know how to write help files in ways in which the common man can understand them. In part, that's why we get such things as the 'idiot's guide to...' It takes a completely different perspective and understanding of human thought processes, and often an actual user, to write effective operating guides. Programmers and usually people heavily into IT don't have those innate skills.
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  5. #55

    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)

    You guys want a real learning curve, if so then here is one: Determine all the build up points, the size of the blocks, the size of the soft caps, and all the mathematical block lay outs using a transit in a graving dock. Oh, the ship you will be doing the work up for is USN Carrier. Those are just the easy part of dry docking a carrier for work up.

    And, yes this is one of the things I enjoyed doing for a living.
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  6. #56

    Posts : 5,707
    Windows 8.1 Pro

    Actually, the Help files were something Microsoft updated in Windows 8. If you go to the Settings Charm, Help is literally there. When you open it, the default things it shows are, "Getting Started, Internet and Networking, Security, privacy, and accounts." Getting Started LITERALLY shows you via text, pictures, and even yes, VIDEO.

    Problem is, no one knows it's there and no one really uses it.

    Using the Help files in Windows 8, it would cut out a good chunk of threads just in this site.
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  7. #57

    Posts : 1,770
    Windows Phone 6, Windows CE 5, Windows Vista x32, Windows 7 x32/x64, Windows 8 x64

    I think when you really start to look around at comments on Windows 8, it's patently clear that it hasn't hit the mark as far as the public is concerned (the comments associated with these articles is very telling):

    What needs to change with Windows Blue?

    Microsoft, Don’t Bail On Windows 8 | Gizmodo Australia
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  8. #58

    Posts : 5,357
    7/8/ubuntu/Linux Deepin

    Interesting comments. They are posting e.g.

    installing a 3rd party utility (StartIsBack) I find it's as good as if not better than Win7 - especially faster!
    If they return the start button for non-touch PC's and have the option to boot to desktop then most users would have no problems upgrading.
    He/she says return the start button. Obviously he/she means the start menu. To most people, it is the same thing.

    If MS Julie thinks people will click the button and be delighted to have the start screen covering evrything up - she has got to be kidding.

    Whoever is reading this for MS - please let Miss Julie know.

    (She knows already - but at least I can say , I told you so )
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  9. #59

    Posts : 5,357
    7/8/ubuntu/Linux Deepin

    sure there are add-ons you can buy to achieve booting directly to the Windows 8 desktop and put the Start Menu back form other companies, however it should have been an option to start with built into Windows.
    How many times have we seen that.

    They won't be getting it, I don't think.

    But MS have been given the message loud and clear.

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  10. #60

    Posts : 299
    win 7 home premium 64 bit

    Quote Originally Posted by SIW2 View Post
    sure there are add-ons you can buy to achieve booting directly to the Windows 8 desktop and put the Start Menu back form other companies, however it should have been an option to start with built into Windows.
    How many times have we seen that.

    They won't be getting it, I don't think.

    But MS have been given the message loud and clear.

    It's amazing to think that a cola company in the early 80's (Coca Cola Company) took the hint about their iconic product and are still in business as a result. Perhaps today the same wouldn't be true..Why? The rise of MBAs, and the belief by modern day executives that they can force the customer to bend to THEIR needs. LOL

    There is a LOT of arrogance in today's modern business world compared to just thirty years ago. It WAS COMMON for businesses to meet the needs and wants of the customer. Today it seems as if these over educated, overly self important MBA executives have the self deluded belief that they can do no wrong. I consider what I see at MANY companies today nothing short of shocking when it comes to making sure you KEEP the customer loyal.

    It was very possible that if CCC hadn't listened to the wants of the customer they may very well have been driven out of business back in the 1980's after they mistakenly introduced "New Coke".

    I seriously believe that if MS refuses to ACTUALLY address the legitimate and SERIOUS gripes about Windows 8 that MS may become a footnote in history.

    It's nothing short of stunning if MS doesn't look at this business case from history and learn from it.
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Windows 8's learning curve to be addressed

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