W8 is all about the mouse....
W8 is all about the mouse....
And regardless what you and I think, computers can be daunting, and intimidating, especially to those with just has basic knowledge. I see this all the time in my computer classes.
And just because you and I have knowledge doesn't mean everyone else does. What if you went to a doctor for an illness and he said - "couldn't you have looked that up on the internet instead of wasting my time? That's a pretty common sense illness you have there."
To him, it's common sense, to you and I...
However I do recognize that not everyone is interested in computers beyond using them. Just as I'm not interested in medicine beyond keeping myself healthy.
My two cents.
If you exit Reader and bring up the Charms bar outside Reader then yes, there's a Help option within Settings, but
a) you need to figure out how to exit Reader in the first place - and it's quite possible that was what you needed help on anyway!
b) it's hardly context sensitive
c) if you don't know Windows 8, how would you know to look for the Charms bar?
d) if you search within Help for "Reader" there seem to be no matches that relate to the app. So it's no help whatsoever!
So I'm still not sure how you think the Help files would have helped the person in pparks1's example trying to use Reader?
Even if they do exist, it's not easy to get to them.
In earlier versions of Windows you just pressed F1 or clicked on the word "Help" (or for instance "?" symbol) which you could see on the screen in front of you.
Windows 8 is so hopelessly intuitive in this area- Microsoft have failed big-time when it comes to Help.
I've never really found a 'help' file overly helpful or frequently even useful. The help files are usually written by the programmers and they do not know how to write help files in ways in which the common man can understand them. In part, that's why we get such things as the 'idiot's guide to...' It takes a completely different perspective and understanding of human thought processes, and often an actual user, to write effective operating guides. Programmers and usually people heavily into IT don't have those innate skills.
You guys want a real learning curve, if so then here is one: Determine all the build up points, the size of the blocks, the size of the soft caps, and all the mathematical block lay outs using a transit in a graving dock. Oh, the ship you will be doing the work up for is USN Carrier. Those are just the easy part of dry docking a carrier for work up.
And, yes this is one of the things I enjoyed doing for a living.
Actually, the Help files were something Microsoft updated in Windows 8. If you go to the Settings Charm, Help is literally there. When you open it, the default things it shows are, "Getting Started, Internet and Networking, Security, privacy, and accounts." Getting Started LITERALLY shows you via text, pictures, and even yes, VIDEO.
Problem is, no one knows it's there and no one really uses it.
Using the Help files in Windows 8, it would cut out a good chunk of threads just in this site.
I think when you really start to look around at comments on Windows 8, it's patently clear that it hasn't hit the mark as far as the public is concerned (the comments associated with these articles is very telling):
What needs to change with Windows Blue?
Microsoft, Don’t Bail On Windows 8 | Gizmodo Australia
Interesting comments. They are posting e.g.
He/she says return the start button. Obviously he/she means the start menu. To most people, it is the same thing.installing a 3rd party utility (StartIsBack) I find it's as good as if not better than Win7 - especially faster!
If they return the start button for non-touch PC's and have the option to boot to desktop then most users would have no problems upgrading.
If MS Julie thinks people will click the button and be delighted to have the start screen covering evrything up - she has got to be kidding.
Whoever is reading this for MS - please let Miss Julie know.
(She knows already - but at least I can say , I told you so )
How many times have we seen that.sure there are add-ons you can buy to achieve booting directly to the Windows 8 desktop and put the Start Menu back form other companies, however it should have been an option to start with built into Windows.
They won't be getting it, I don't think.
But MS have been given the message loud and clear.
It's amazing to think that a cola company in the early 80's (Coca Cola Company) took the hint about their iconic product and are still in business as a result. Perhaps today the same wouldn't be true..Why? The rise of MBAs, and the belief by modern day executives that they can force the customer to bend to THEIR needs. LOL
There is a LOT of arrogance in today's modern business world compared to just thirty years ago. It WAS COMMON for businesses to meet the needs and wants of the customer. Today it seems as if these over educated, overly self important MBA executives have the self deluded belief that they can do no wrong. I consider what I see at MANY companies today nothing short of shocking when it comes to making sure you KEEP the customer loyal.
It was very possible that if CCC hadn't listened to the wants of the customer they may very well have been driven out of business back in the 1980's after they mistakenly introduced "New Coke".
I seriously believe that if MS refuses to ACTUALLY address the legitimate and SERIOUS gripes about Windows 8 that MS may become a footnote in history.
It's nothing short of stunning if MS doesn't look at this business case from history and learn from it.