What MS need to do is develop a version, take it into the ordinary average joe soap home and ask families to blast it, not whizz kids with degrees and no sense. This way they get a feel for how the public will react, cause thats where their profits come from.
I think it to be non-techies buying the Surface RT thinking it will run legacy programs as does other devices as it was reported from the start, especially since it has a version of Office preloaded. I would imagine that would be confusing for many, especially the non-technical public. One must remember that it's other middlemen that are selling the Surface RT also and perhaps giving misinformation. Like many new products introduced, they have these types of problems. I'm quite sure we've all been misinformed about a product at one time or another. I know I have.
So far as the RT introduced before the Pro; I'm quite sure that MS rushed the RT out the door to meet the Holiday shopping crowd. They had to get something out there, especially trying to coincide with the release of 8. They surely missed the school season. Besides that, the RT creates a fever for the Pro, which is a marketing tactic. Apple is notorious for this. "OMG! The next iFruit product is on it's way! Ya' gotta have it! Get ready!"
Speaking of rushing things out. How about the infamous iPhone antennae scandal? And then try to cover it up with an update?!! But Apple can do no wrong.....
In summary, Ray; MS is not perfect. Neither is the rest of the world. They are, however, have been very innovative these recent days.
Two or so months of a product being released under constrained deployment of roughly 60 stores can't do crap against tens of thousands of apple stores, best buys, Staples, ect., ect., ect.
We get it Ray, you're right, always right. I agree Microsoft should have listened to you and done things your way, they've just got no idea. Why don't you email Steve Balmer and put him on the right track, I'm sure he could use your help.
If middle-men are having trouble selling the product, that doesn't necessarily mean that it's the middle-man that are at fault. A good product will sell itself, it doesn't need urging and telling people to be patient. Microsoft is still in nappies (diapers) when it comes to matching Apple's sales/marketing dynamics, rushing out the RT is akin to rushing out Vista; you only get one chance at a first impression.
You don't justify a product's failures by pointing out the failures of other's products; just like you don't sell a product by putting down your competition's products. That's one of the very basics of good/effective marketing. Your arguments therefore fail. In many respects, there's very little that is innovative about Windows 8, they are copying and trying to play catch-up with Apple and Android, and in the process alienating all of their traditional user base, other than some adopters that keen as Amway sales people.
To that end, I'll keep pointing out these issues as long as people keep saying there aren't any. Whether that annoys you or not, is your problem.