Windows 8 and 8.1 Forums

Win 8 tied to unused Hotmail a/c whose password forgotten

  1. #1

    Posts : 32
    Win7x64 Ult + Win 8.1 Pro

    Win 8 tied to unused Hotmail a/c whose password forgotten

    Windows 8.1 2 in 1 Tablet tied to unused Hotmail account whose password is forgotten?

    I have some old family folks who did not realize they created this, then they lent the machine to another old family member and now nobody remembers this password and this Outlook/ Hotmail account was never used by them.

    Apparently it was created by them when they went through the OOBE fresh machine process scenario.

    I am doing some major tech house cleaning for them.

    I doubt if we can do a reset via MS/ Hotmail and get a new password as we do not really have access to the Hotmail account as it was never used by anyone.

    Any other ideas on bypassing this, using some Boot CD to get through this?

      My System SpecsSystem Spec

  2. #2

    N. Calif
    Posts : 2,150
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)

    Is there important data on the tablet that needs to be preserved? If not, see if there is a built-in way to do a factory restore. After the restore you will need to setup a user from scratch, this time around, use a local account instead of a MS account.
      My System SpecsSystem Spec

Win 8 tied to unused Hotmail a/c whose password forgotten

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