Windows 8 and 8.1 Forums

Forgotten Win 8.1 admin password

  1. #1

    Forgotten Win 8.1 admin password

    Hi all

    I am having a major problem and I hope somebody can help me. Here goes.

    A friend has asked me to try and fix her friends laptop. He has forgotten his admin password and this is the only account.

    I have created a password recovery CD and USB and changed the BIOS boot order to try and boot from these devices. Each time I reboot it seems to try and read the CD or USB and then just goes straight to the logon screen.

    I have tried Hirens Boot CD but I do not know how to create a pure Win 8.1 bootable CD.

    Any help would be really appreciated.

      My System SpecsSystem Spec

  2. #2

    Posts : 21,865
    64-bit Windows 10

    Hello Doggerry, and welcome to Eight Forums.

    If your friend signs in to Windows with a Microsoft account, then they can use step 5 in OPTION TWO of the tutorial below to reset the password online, and have it sync to the PC.

    Microsoft Account Password - Change or Reset in Windows 8
      My System SpecsSystem Spec

Forgotten Win 8.1 admin password

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