I have tried to google this many different ways with no results. I need to return a defective computer but I need to unlink it from my Windows account. I have tried to create a local account, but it won't go through. Other options ask for an internet connection, but I can't connect to the internet. That's why I'm returning the PC in the first place. How do I unlink it without deleting the account (I'm using it right now on a different PC)?