Windows 8 and 8.1 Forums

user sign in problem on startup

  1. #1

    Posts : 21
    Windows 8.1

    user sign in problem on startup

    Hi, I am having the problem on startup, and it just happened. I saw a folder with the name of a customer on it, and tried to delete it, and couldn't. I got distracted with something else, and forgot about it. Well, I started the computer up today, and it started just fine. Then, doing a network change, a restart was requested. The system then started up with the name of this customer as the user account to log in. There was never any account set up for that name, so there is no login info for it. How can I get the correct user name on the start up screen? There is no option for choosing users at start up. Just the picture, and the user name. HELP!!!
    Last edited by Brink; 19 Oct 2014 at 00:58. Reason: moved to new thread

      My System SpecsSystem Spec

  2. #2

    Posts : 21,863
    64-bit Windows 10

    Hello Billy,

    Double check using the tutorial below to see if you may have this user account selected in netplwiz. If so, either select another account to have Windows to sign in to automatically at startup, or select to have users must enter a password at startup.

    Log On User Account Automatically at Windows 8 Startup
      My System SpecsSystem Spec

user sign in problem on startup

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