- Messages
- 35
- Location
- Washington DC
I had a new Windows 8.1 Pro system installed. Was able to logon to it with no problem. The computer name was OWNER. Changed it to what my previous computer was named. Now during startup the Admin logon gives the following message:
The user name or password is incorrect. Try again.
When I click on 'OK' I'm presented with a signon screen with Admin as the user name. No password that I enter works. When I lookup the signon accounts Admin is NOT one of them.
Listed the user accounts and found the following item for Admin:
AccountType=512
Description=
Disabled=FALSE
Domain=JAMESGATEWAY-PC
FullName=JAMES FLETCHER
InstallDate=
LocalAccount=TRUE
Lockout=FALSE
Name=Admin
PasswordChangeable=TRUE
PasswordExpires=FALSE
PasswordRequired=FALSE
SID=S-1-5-21-1214041905-3759206490-3728594358-1001
SIDType=1
Status=OK
Any idea on how to fix this problem.
The user name or password is incorrect. Try again.
When I click on 'OK' I'm presented with a signon screen with Admin as the user name. No password that I enter works. When I lookup the signon accounts Admin is NOT one of them.
Listed the user accounts and found the following item for Admin:
AccountType=512
Description=
Disabled=FALSE
Domain=JAMESGATEWAY-PC
FullName=JAMES FLETCHER
InstallDate=
LocalAccount=TRUE
Lockout=FALSE
Name=Admin
PasswordChangeable=TRUE
PasswordExpires=FALSE
PasswordRequired=FALSE
SID=S-1-5-21-1214041905-3759206490-3728594358-1001
SIDType=1
Status=OK
Any idea on how to fix this problem.
My Computer
System One
-
- OS
- windows 8 Pro
- System Manufacturer/Model
- Gateway
- CPU
- Intel Pentium 2.70Ghz
- Motherboard
- unk
- Memory
- 4GB
- Graphics Card(s)
- unk
- Screen Resolution
- 1930x1080
- Keyboard
- Wireless
- Mouse
- Wireless
- Internet Speed
- 25Mbs