lucabeche86
New Member
- Messages
- 4
Hello, just yesterday I bought a new desktop PC which run with Win8.
At my first startup of Win 8, the PC asked me a registration on Microsoft website and a creation of administrator account.
When I did the second startup, Win 8 asked me to write the administrator password, but my password doesn't run, and also the PC's name is the same of my e-mail address and not the name that I had chose with my first registration.
So I think I made some mistake during registration and also now for me it's impossible even know the e-mail address used for the administator account registration.
On Microsoft's website I haven't found information for recover account name (the email) and password.
Before switch off the PC for the first time, fortunately I created a second account (user) on my PC, so now I have the access to the PC only like user and not like administator.
How I can solve this situation?
I haven't an important file of software on my PC (because is new and I have not had time for install nothing!).
Thanks (and sorry for my english!)
Luca
At my first startup of Win 8, the PC asked me a registration on Microsoft website and a creation of administrator account.
When I did the second startup, Win 8 asked me to write the administrator password, but my password doesn't run, and also the PC's name is the same of my e-mail address and not the name that I had chose with my first registration.
So I think I made some mistake during registration and also now for me it's impossible even know the e-mail address used for the administator account registration.
On Microsoft's website I haven't found information for recover account name (the email) and password.
Before switch off the PC for the first time, fortunately I created a second account (user) on my PC, so now I have the access to the PC only like user and not like administator.
How I can solve this situation?
I haven't an important file of software on my PC (because is new and I have not had time for install nothing!).
Thanks (and sorry for my english!)
Luca
My Computer
System One
-
- OS
- win 8