Windows 8 and 8.1 Forums

unable to remove microsoft account alias

  1. #1

    Posts : 1
    windows 8

    unable to remove microsoft account alias

    hi all, I am new to windows 8 and having trouble with my account alias, I recently purchased a new laptop, when I created my alias email address I used a pop 3 email ( unaware that that these email addresses cannot be used, I am trying to add a address but it is saying, "For security reasons, you need to verify your primary alias before you can add another alias" I have received an email in my email and it says if the address is correct I do not need to do anything, but it can't be verified, please help

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Did you not get this mail to verify.
    You must first verify your primary made account before you can make any aliasses.

    E) Check the inbox for your email address from step 3A for this email. Open the email, and click/tap on Verify (see screenshot below)
      My System SpecsSystem Spec

  3. #3

    Posts : 21,864
    64-bit Windows 10

    Hello woolster0, and welcome to Eight Forums.

    In addition, you might see if the tutorial below may be able to help for now.

    Microsoft Account Aliases - Add or Remove
      My System SpecsSystem Spec

unable to remove microsoft account alias

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