Solved Corrupt Microsoft Account

dencal

Senior Pro User
Power User
Messages
146
Have recently done a clean reinstallation on an SSD of W8.1 including Media.
The installation completed without problems and all is working as before except....
Wanting to download an item from the STORE I found my password was not accepted.
I then created an Alias to gain access to my account. this informed me I needed to put in my password to change it which of course was not possible.
System and Security advised to turn on updated latest Password, but this only applied to my new alias, so I deleted
my original account hoping I would then be able to use my new Alias....again not possible.
Three more Alias Accounts and numerous Codes by phone and e-mail again failed.
Filling in forms giving all my accumulated password confirmed all was legit.
Trying once again to gain access to my account informed there was no such account.

The only Way I can see to solve this problem is when opening Store and trying to download an item a strip appears
showing with my "original e-mail registration" and below a space for my password.
Is it possible to change this "e-mail registration" to a new ALIAS thereby allowing me to use a new password
 

My Computer

System One

  • OS
    Windows 8 Pro

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Brink.
Thank you for the links....unfortunately in W8.1 Settings no longer lists Users or Accounts, at least not on my computer.
Have followed up your other link suggesting "make changes to your user account".
Again it is impossible because as an administrator I need to have a password to change accounts which as already explained my computer rejects all passwords and even denies my original e-mail setup.
It is possible to do this if I give up being the Administrator, but as the only user this would be a retrograde step.
 

My Computer

System One

  • OS
    Windows 8 Pro
Had the luck to stumble upon a link in this forum entitled "Microsoftaccounts.diagcab".
This finally allowed me to gain entry into my account data and also to edit.
Strangely using the same password in Store was again rejected.
Decided to delete Account which I was now able to do.
 

My Computer

System One

  • OS
    Windows 8 Pro

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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