Firstly, thanks to the forum, especially Brink for tutorial, and advice on moving from XP to Windows 8 Pro, it was invaluable help, in fact as I had six partitions on my drive I couldn't have done it without you.
Nearly everything went well, apart from a usb network adapter problem which I can hopefully fix, at first. This included setting up email in the mail app and creating my first microsoft account. But after a couple of hours both email and later the account failed. Don't know if its coincidence but I tried to set up email in an outlook account but that seemed to delete mail app account and did not work. I then deleted the outlook account which seems to have corrupted my microsoft account or are they the same?
I tried to create another MS account with different email address today but that didn't work either. So I have no email via mail app but that's not a problem as have gone with third party software but still no MS account, although it still recognises my original email address/user name. I've tried new password, reset etc, gone through all tutorials still no go, and of course I cannot contact MS on line as I don't have a working account which seems to be necessary. I've tried but even the 'can't access your account?' doesn't work entering the letters/numbers.
I managed to get a MS tech on the phone eventually and tried explaining the problem but either the line to India went dead or she put the phone down.
Not sure if I really need an account and having looked at the app store think I can manage without and may go with classic shell, but I don't like problems beating me. So if anybody can see what I'm doing wrong or think of a solution I would be grateful.
Bodger
Nearly everything went well, apart from a usb network adapter problem which I can hopefully fix, at first. This included setting up email in the mail app and creating my first microsoft account. But after a couple of hours both email and later the account failed. Don't know if its coincidence but I tried to set up email in an outlook account but that seemed to delete mail app account and did not work. I then deleted the outlook account which seems to have corrupted my microsoft account or are they the same?
I tried to create another MS account with different email address today but that didn't work either. So I have no email via mail app but that's not a problem as have gone with third party software but still no MS account, although it still recognises my original email address/user name. I've tried new password, reset etc, gone through all tutorials still no go, and of course I cannot contact MS on line as I don't have a working account which seems to be necessary. I've tried but even the 'can't access your account?' doesn't work entering the letters/numbers.
I managed to get a MS tech on the phone eventually and tried explaining the problem but either the line to India went dead or she put the phone down.
Not sure if I really need an account and having looked at the app store think I can manage without and may go with classic shell, but I don't like problems beating me. So if anybody can see what I'm doing wrong or think of a solution I would be grateful.
Bodger
My Computer
System One
-
- OS
- windows 8 pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- dell dimension e520
- CPU
- core 2 6400 2.13Ghz
- Memory
- 6Gb
- Graphics Card(s)
- ati radeon hd5450
- Browser
- firefox
- Antivirus
- win defender