'Unable to make changes to Family Safety settings'

Family safety is not working on either of my daughter's laptops. I have spent hours trying to rectify the problem and I have spoken to numerous techs who haven't been able to help me. My last conversation concluded with the problem is endemic to windows 8. I have tried numerous solutions and have followed the tutorials to the letter and all the settings appear as they should be according to the instructions. It is doing my head in. Can this be fixed or is it a problem within windows 8???

Hello wenblack,

The admins here have developed several Family Safety setup and admin tutorials so I have to assume that it does work. Go here and click on the Parental Controls icon: Windows 8 Tutorials

Still not working

Thanks for your reply, but trust me I have followed all instructions and have set up family safety as per these instructions. It all looks as it should on my kids accounts (and I'm even getting reports from one of the laptops) yet if one does a google search on the word 'porn' it gives said results. I've googled the problem and attempted the myriad of fixes suggested, but still, nada - not to mention unable to have it fixed remotely by techs. There are others out there with the same problem, so I'm not on my own. So, still searching as I'm sure Microsoft wouldn't have put this out there if with such an issue???

Hi wenblack,

Sorry my recommendation didn't work for you. Good luck in finding a resolution.