Windows 8 and 8.1 Forums

locked out because using wrong password

  1. #1

    Posts : 1
    Windows 8

    locked out because using wrong password

    I am trying to help my 90 yrs. old friend to unlock her Dell Inspiron One 2320 touchscreen computer. She has used the wrong password once, was able to change to a new password. It worked once, but the next time it didn't let her in, so she tried to log in with the old password. Now she is locked out for 4 days. I don't know much about Windows 8. Any suggestions? Thanks!

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Look at the answer I gave to this thread to reset the password
    Lost access to Admin account - urgent help pls
      My System SpecsSystem Spec

locked out because using wrong password

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