Solved locked out because using wrong password

dobos3645

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I am trying to help my 90 yrs. old friend to unlock her Dell Inspiron One 2320 touchscreen computer. She has used the wrong password once, was able to change to a new password. It worked once, but the next time it didn't let her in, so she tried to log in with the old password. Now she is locked out for 4 days. I don't know much about Windows 8. Any suggestions? Thanks!
dobos3645
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
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