Windows 8 and 8.1 Forums

Why can't I log into my user account?

  1. #1

    New Member

    Join Date : Jan 2013
    Posts : 1
    64-Bit Operating System
    USA us michigan

    Why can't I log into my user account?

    I've had no problem logging into my user account since I've had Windows 8 set up about a month or so ago. Just yesterday morning it was working fine, but now whenever I go to my user account and put in my password it says:

    "Windows couldn't connect to the Windows All-User Install Agent Service. Please consult your system administrator."

    Right now I am on the Administrator account, is there anyway I can fix this on my own?

      My System SpecsSystem Spec

  2. #2

    New Member

    Join Date : Oct 2013
    Posts : 1
    windows 8


    I have exactly the same problem - did you get an answer from anywhere? Completely stuck right now...
      My System SpecsSystem Spec

  3. #3


    Join Date : Aug 2013
    Posts : 274
    Windows 8.1 consumer 64 bit
    USA us new jersey

    I have not dealt with this problem, but a google search for the first sentence of the quoted error message returned many hits with possible solutions, including this one:

    windows couldn't connect to the windows all-user install agent - Microsoft Community

    Whenever I get an explicit error message from anything the first thing I do is search for the whole thing in google, 99% of the time I find a solution or explanation lickety-split.
      My System SpecsSystem Spec

Why can't I log into my user account?
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