is the new name for what used to be called a "Windows Live ID." Your Microsoft account is the combination of an email address and a password that you use to sign in to Windows 8
or services like Hotmail
, Windows Phone
, Xbox LIVE
, Office Live
, and Outlook.com
. If you use an email address and password to sign in to these or other services, you already have a Microsoft account—but you can also sign up for a new one at any time.
uses two ways to verify your identity whenever you sign in to your Microsoft account:
- Your Microsoft account password
- An extra security code
Two-step verification helps protect your account by making it more difficult for a hacker to sign in, even if they've somehow learned your password. If you turn on two-step verification, you'll see an extra page every time you sign in on a device that isn't trusted
. The extra page prompts you to enter a security code to sign in. We can send a new security code to your phone or your alternate email address, or you can obtain one through an authenticator app on your smartphone.
Some apps (like the mail apps on some smartphones) or devices (like the Xbox 360, for example) can't prompt you to enter a security code when you try to sign in. If you get an incorrect password error with an app or device, you'll need to create a unique app password to sign in
. Once you've signed in with your app password
, you're all set to use that app or device. You'll need to create and sign in with an app password once for each app or device that can't prompt you for a security code.
For more information, see:
This tutorial will show you how to remove or create app passwords
for your apps or devices that don't support security codes when you have two-step verification
turned on for your Microsoft account