I've had this new HP desktop from Best Buy for about three days and I'm having so much trouble with Win 8 I'm wondering if something is defective. I've read the start up guides, quick guides, watched the videos and all that more than once. This is getting very frustrating. I have a lot of work to do but basically I can't even use the computer other than for fun browsing but that's not what I need it for. I realize part of this is just learning the ropes of Win 8. I've used PC's since they were born and have no problem with earlier versions of Windows.
Most things are hit and miss on opening and using an app or program. I can go to search at the Charm lineup and find for example Note or Wordpad but it won't open the program. I've tried many times in different ways here.
Restarting the computer seems to help on some of this-sometimes. I couldn't even restart it last night with mouse clicks. I had to press the power button and wait probably 15 minutes. It kept saying 'updating Windows'. One thing that does work is that if I get to a website, for example Yahoo or YouTube then I can browse around at different things successfully. Yahoo Mail, That's a joke. Usually the cursor will lock up and I have to hit f4 or somehow close mail. Could there be a conflict in mail programs running? I don't even try to read my mail on the new computer.
Maybe my first concern- the little icons that appear at the bottom of the screen, and I'm not even sure what that particular screen is called, once I get them there won't open the file, app,program they represent. I don't care if I right or left click. When I do a small menu will appear above that row of icons saying minimize, maximize etc. but it will just revert back to the original icon if I click on it. Like I said 'usually'. There have been occasions where clicking on one of these icons will open the app or whatever it applies to.
I wanted to open Notepad earlier to make an addition to what I wrote yesterday and in the process I noticed Journal Writer in the list of about 140 apps. I thought okay i'll try that. It opened right up. I didn't use it because I can only find and use the pen and not text. On top of that I can't get it's icon off of the bottom of the screen. I gave up on trying to open Notepad. Thank you for any help. I've tried to be concise but...
Most things are hit and miss on opening and using an app or program. I can go to search at the Charm lineup and find for example Note or Wordpad but it won't open the program. I've tried many times in different ways here.
Restarting the computer seems to help on some of this-sometimes. I couldn't even restart it last night with mouse clicks. I had to press the power button and wait probably 15 minutes. It kept saying 'updating Windows'. One thing that does work is that if I get to a website, for example Yahoo or YouTube then I can browse around at different things successfully. Yahoo Mail, That's a joke. Usually the cursor will lock up and I have to hit f4 or somehow close mail. Could there be a conflict in mail programs running? I don't even try to read my mail on the new computer.
Maybe my first concern- the little icons that appear at the bottom of the screen, and I'm not even sure what that particular screen is called, once I get them there won't open the file, app,program they represent. I don't care if I right or left click. When I do a small menu will appear above that row of icons saying minimize, maximize etc. but it will just revert back to the original icon if I click on it. Like I said 'usually'. There have been occasions where clicking on one of these icons will open the app or whatever it applies to.
I wanted to open Notepad earlier to make an addition to what I wrote yesterday and in the process I noticed Journal Writer in the list of about 140 apps. I thought okay i'll try that. It opened right up. I didn't use it because I can only find and use the pen and not text. On top of that I can't get it's icon off of the bottom of the screen. I gave up on trying to open Notepad. Thank you for any help. I've tried to be concise but...
My Computer
System One
-
- OS
- win 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Pavillion Slimline