Windows 8 and 8.1 Forums

Dell Latitude tablet dead? Battery died, now won't turn on

  1. #1

    Dell Latitude tablet dead? Battery died, now won't turn on

    I am infuriated right now. I have had my Dell Latitude 10 for a few months now and it was perfect. I loved it. Went to turn it on today and got a message saying the battery was critically low and to press F1 to continue. I usually plug it in every night but somehow forgot last night. Well since Microsoft didn't bother to consider tablets don't have physical keyboards attached and Bluetooth ones are USELESS in this situation, that was impossible, so I shut it down and plugged in my charger, then turned it back on.


    The charger light and power light are on but the screen stays black and the tablet refuses to do anything. It's warm, so I know it's charging but it's a paperweight.

    Do I chuck this thing into the trash now? I've tried everything, holding down the power and power and start buttons, etc. I don't have the model with the removable battery unfortunately so can't do a battery pull. I am so angry right now..I spent a lot of money on this thing!

      My System SpecsSystem Spec

  2. #2

    Dell has a support forum, however, that should still be in Warranty and only Dell support can get any hardware problems corrected under warranty. If it is in warranty, contact Dell support.

    If its out of warranty, consider seeking help on the Dell users forums: Support Forums - Dell Community
      My System SpecsSystem Spec

  3. #3

    Dell support personnel doesn't know much.

    This happened to me once. I don't know how I brought it back to life, but try different button combinations. First fully charge it.

    Try pressing down and holding the volume up button and then pressing (or long pressing) power button. it should take you to diagnostics section. Run the diagnostics if you want, but it see if it powers on. You can always quit it (Diagnostics) as soon as it powers up.

    This tablet is a pain in the ass. My touch screen is not working now. BTW, if you haven't already, if it boots of course, make recovery disc (or USB) using Backup and Recovery software.

    BTW, for a quick contact, use @dellcares twitter handle.
      My System SpecsSystem Spec

  4. #4

    Posts : 8
    ( Planning To Buy Windows 8 Pro! ) Windows RT!

    Still Having Problems?

    Might be, a motherboard problem!
      My System SpecsSystem Spec

  5. #5

    The Dell India support can be a problem - language barrier for one, for US customers, since US English is not their primary language. The Dell Community forums are like this forum, users helping users, and can be much better. I worked the Dell user forums for over 10 years and we resolved a lot of problems from users that were "less than satisfied" with the Dell India support personnel. We were even able to get US based support personnel involved on chronic unresolved problems.
      My System SpecsSystem Spec

Dell Latitude tablet dead? Battery died, now won't turn on

Similar Threads
Thread Forum
WebCam not working for Dell Latitude.
Hi. I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg “Connect a Camera”. Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device...
Drivers & Hardware
Dell Latitude 100l with Windows 8.1?
Hi, i'm looking a bit of advice if anyone could please help me? I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc. When i try and boot to the disc, it says...
General Support
How do I install Windows 8.1 on my Dell Latitude 10?
I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways. Is there any...
Installation & Setup
Dell Latitude 10 Essentials: cannot use System Recovery
Hi, I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously. There is nothing I can...
Tablet and Touch
Frequent BSODs on my dell latitude E6430
Hi I frequently have Blue screen of deaths on my dell latitude e6430 It usually comes out with these notices: -KERNAL DATA INPAGE ERROR -MEMORY MANAGEMENT -PAGE FAULT IN NONPAGED INDEX
BSOD Crashes and Debugging
Anybody use a Dell latitude 6430u
It is the new ultrabook version of the latitude. I need to get a new laptop at work and am considering the 6430u over the standard 6430.
Chillout Room
Dell Latitude D830 DVD RW driver
I installed Windows 8 on my D830 and all seems to be running well with one glaring exception. The DVD RW drive is recognized to play a DVD movie, but will not recognize the setup file on a software installation disk. the drive just spins and spins. Can anyone provide me with a solution to this...
Drivers & Hardware

Eight Forums Android App Eight Forums IOS App Follow us on Facebook