I recently had some issues with Skype sending links to all my contacts so I changed my password and performed a scan with Windows Defender (steps that are presented on Skype's FAQ/Tech Support website), but everytime I scan it hangs/freezes and does not complete. I was watching it the whole time it scanned and I could hear the tower's light clicking noise as it looked through my HDD. The sound stopped as soon as the "Items scanned" number froze and has been sitting in this state for at least thirty minutes.
I've done a couple generic things I've found on other forums like running
(which showed corrupted files that were unable to be fixed) and
which reported back that all files were fixed but Defender is still hanging, and I don't know what is causing it.
dism /online /cleanup-image /restorehealth
I also found a post on sevenforums.com that said removing a few Windows updates that caused Defender to hang would fix an issue that is very similar to what I'm experiencing but I have not done this, as I didn't know their importance. These updates are listed here:
On a possibly related matter, my computer will randomly freeze up and require me to soft reset by use of the reset button on the front of the case.
Booting also sometimes hangs at the loading screen (Screen shows ASUS logo and a number of small dots that appear and loop to form a circle then disappear) requiring I reset again or it will reboot on it's own after an extended period of time. Often times this boots the computer into a system recovery boot mode where it runs a diagnostic and recovery routine, but 90% of the time I get a BSOD-esque screen that says something failed (I forget the exact error message, but think it had something to do with a specific Windows file...) and requires a reboot.
Thanks in advance!