Hi,
I bought a Lenovo laptop Windows 8 in January...to replace a laptop that was running slow that my husband used. I tried it for about 2 weeks...had problems understanding the Windows 8 concept. I put it aside and didn't touch it for 6 months...got the other one running faster.
I just retried it the last few days. Called Avast to see how to go about loading that in as I bought a plan one year ago for 3 cpus 2 years. The fellow was very nice, offered to send me the info by email or take over my computer which he did and found major problems, no JAVA, huge number of window errors from last January and the last few days. He wanted to fix it for me for 119 or one year for 179....called Total Support. I panic-ed because I thought maybe I had gotten through to a scammer. I hung up.
I am not sure if I bought a plan with this computer..Have to go to Best Buy and ask tomorrow. Any suggestions? I just ran Windows Defender on it and it came up with NO THREATS Also downloaded Malware Bytes earlier before the call and it found 11 problems.
I hate to spend the money to fix this if I am still going to dislike Windows 8....I believe I can get a free upgrade to Windows 10. ANY advice greatly appreciated. I have worked with Vista Forums and Windows 7 Forums to fix things before.
Thanks so much!!
Barbara
I bought a Lenovo laptop Windows 8 in January...to replace a laptop that was running slow that my husband used. I tried it for about 2 weeks...had problems understanding the Windows 8 concept. I put it aside and didn't touch it for 6 months...got the other one running faster.
I just retried it the last few days. Called Avast to see how to go about loading that in as I bought a plan one year ago for 3 cpus 2 years. The fellow was very nice, offered to send me the info by email or take over my computer which he did and found major problems, no JAVA, huge number of window errors from last January and the last few days. He wanted to fix it for me for 119 or one year for 179....called Total Support. I panic-ed because I thought maybe I had gotten through to a scammer. I hung up.
I am not sure if I bought a plan with this computer..Have to go to Best Buy and ask tomorrow. Any suggestions? I just ran Windows Defender on it and it came up with NO THREATS Also downloaded Malware Bytes earlier before the call and it found 11 problems.
I hate to spend the money to fix this if I am still going to dislike Windows 8....I believe I can get a free upgrade to Windows 10. ANY advice greatly appreciated. I have worked with Vista Forums and Windows 7 Forums to fix things before.
Thanks so much!!
Barbara
My Computer
System One
-
- OS
- Windows 8 64 bit
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo
- CPU
- Intel Core i7
- Memory
- 8G