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Norton Internet Security Online - Quick Scan Issue
I have Norton Internet Security Online. It will not let me do a quick scan. Shall I contact my ISP for help or contact Norton forums? Or can anyone on here help me?
OS
Windows 8.1 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Acer Aspire X (AXC-603-UW12)
CPU
Intel Celeron J1850 @ 1.99GHz
Motherboard
Acer Aspire XC-603G (SOCKET 0)
Memory
4.00GB DDR3 @ 551MHz (9-7-7-14)
Graphics Card(s)
Intel HD Graphics (Acer Incorporated [ALI])
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer S200HQL
Screen Resolution
(1600x900@60Hz)
Keyboard
Acer Wired Keyboard
Mouse
Acer USB Optical Mouse
Internet Speed
High Speed Internet
Browser
Internet Explorer 11
Antivirus
Windows Defender
New Member
VIP Member
Guru
Perform a cold boot then try.
OS
windows 8.1 Update 1 Pro 64bit
System Manufacturer/Model
Pavillion H8-1202
CPU
I7-2600 @ 3.4 GHz
Motherboard
PEGATRON
Memory
8 GB
Graphics Card(s)
NIVDIA GeForce GT 520
Sound Card
Realtek ALC656GR CODEC
Monitor(s) Displays
Samsung SyncMaster S22B350
Screen Resolution
1920X1080 32 bit color
Hard Drives
Samsung 850 EVO SSD 500GB
Keyboard
Razer Blackwidow Ultimate 2013
Mouse
Logitech M510
Okay...thanks, I will try that.
OS
Windows 8.1 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Acer Aspire X (AXC-603-UW12)
CPU
Intel Celeron J1850 @ 1.99GHz
Motherboard
Acer Aspire XC-603G (SOCKET 0)
Memory
4.00GB DDR3 @ 551MHz (9-7-7-14)
Graphics Card(s)
Intel HD Graphics (Acer Incorporated [ALI])
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer S200HQL
Screen Resolution
(1600x900@60Hz)
Keyboard
Acer Wired Keyboard
Mouse
Acer USB Optical Mouse
Internet Speed
High Speed Internet
Browser
Internet Explorer 11
Antivirus
Windows Defender
I have Norton Internet Security Online. It will not let me do a quick scan. Shall I contact my ISP for help or contact Norton forums? Or can anyone on here help me?
Have you tried selecting HELP on the Norton Security window then select Get Support. I will run a quick check of the installation and can fix some problems if they aren't too serious.
I just replaced Norton 360 with Norton Security on 2 Desktops and my Laptop 2 days ago and have not experienced that issue.
Otherwise, I agree with the suggestion above to try uninstall and reinstall.
OS
windows 8.1 64, LT -Windows 10 Home 64
Computer type
PC/Desktop
System Manufacturer/Model
HP 500-075 Desktop + HP 15-f018dx Laptop
CPU
Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
Motherboard
Foxcon Joshua-H61-uATX
Memory
8 GB/ LT - 6GB
Graphics Card(s)
Intel Graphics Media Accelerator HD (DX10.1)
Sound Card
Integrated IDT 92HD73E
Hard Drives
1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
Keyboard
Wireless
Mouse
Wireless
Browser
IE11
Antivirus
Norton 360
Other Info
CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Also, disable and then enable. Worked for me last year when I used Norton.
OS
Win 8.1 64bit
Computer type
Laptop
System Manufacturer/Model
Toshiba
CPU
Intel i3, 2348
Memory
4GB
Graphics Card(s)
Intel HD3000
Perform a cold boot then try.
Restarts generally help with Norton- I couldn't do a scan once because it needs a proper restart every so often and Fast Startup interferes in that process.
OS
Windows 10 64-bit/ Windows 8.1 64-bit
Computer type
PC/Desktop
System Manufacturer/Model
Desktop: Allison Designs by Austin Computers / Laptop: Toshiba Satellite L50-A006
CPU
Intel Core i5- 4590/ Intel Core i5 processor 4200U
Motherboard
Gigabyte H97M-D3H/ ?
Memory
16 GB Kingston at 1600 Mhz/ 4GB
Graphics Card(s)
Gigabyte Geforce GTX 760 OC Windforce (2 GB/256-bit)/ nVIDIA GeForce GT 740M 2GB
Sound Card
Onboard Audio'
Monitor(s) Displays
AOC 2216Vw 22"/ 15.6" Widescreen HD LED Backlit Display
Screen Resolution
1680*1050 / 1366*768
Hard Drives
2 TB Western Digital Black Caviar Drive (7200 RPM)/ 750GB (5400rpm) with Toshiba HDD Accelerator
PSU
Coolermaster 750W VS Series 80+ Gold Power Supply (Desktop Only)
Case
Corsair Carbide SPEC-02 Mid Tower Gaming Case (Desktop Only)
Cooling
Two Case 120 mm fans and GPU, CPU, PSU cooled by own fans respectively. (Desktop Only)
Keyboard
Microsoft Wired Keyboard Desktop 600 (Desktop Only)
Mouse
Microsoft Wired Mouse 600/ Toshiba Touchpad and Logitech Mouse
Browser
Internet Explorer and Google Chrome
Antivirus
Norton 360 by Symantec
