Windows Defender - Malware Detected

sparkleshateyou

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Hello,

Today, when I insert my Transcend 1 TB Hard Drive into the USB slot, Windows Defender has detected a Malware on the Hard Drive. It asks me to restart my laptop to clean it so I restart it. But after restarting and I insert my hard drive again, the Malware is again detected and asks to restart my laptop to clean it. How do I clean it for good so the Malware is gone?

P.S I don't know what's going on with my hard drive, the folders was not sorted in order and when I click the folder, it opens a new window instead of the current window. This never happen before. I still can access all the folders inside it, movies, games, documents, etc but the main folders was different, when I hover my mouse to the folder, it shows "Windows\System32\cmd" as the location.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
Download and install the Free Version of Malwarebytes

https://www.malwarebytes.org/

I would start by doing a full scan of your PC first, even before connecting the external HD, then proceed with connecting the HD and scan it. Is your PC forcing a Restart or do you have the option to continue without a Restart?

There are many Malware scanners available but Malwarebytes is among the best.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Thanks. I didn't know I already have Malwarebytes installed. Will use it straight away.

I have the option to restart it, not by force. I restarted twice but still the Malware is detected.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
I find this free program: MCShield ::Anti-Malware Tool:: very usefull for protection of malware coming from USB drives. It has a small footprint and is pretty effective.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Thanks for that but what if the usb drive is already infected, like my hard drive? Can it remove them?
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
It can remove treat from infected USB drive and it will give you report after. Best thing would be to clean up system as suggested without the USB drive connected and than reconnect it with McShield active.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Thank you, will try it !
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
Any updates?
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
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