Solved Norton Security Report

midou35000

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Hi,
i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop: Screenshot_1.png
so any idea whats that 3 files?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
I noticed Norton and Blue Stacks on your desktop.

To stop the BSODs from happening, you should uninstall them.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
The three files are protected operating system files that are normally hidden.

Did you uncheck the Hide protected operating system files box.

See for info this tutorial Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

Was the popup that noticed you that the computer must have a restart from Norton Security, then maybe Norton was resolving/deleting a virus or malware from your PC.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
The three files are protected operating system files that are normally hidden.

Did you uncheck the Hide protected operating system files box.

See for info this tutorial Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

Was the popup that noticed you that the computer must have a restart from Norton Security, then maybe Norton was resolving/deleting a virus or malware from your PC.
Hi,
exactly man that what i was thinking and anyway thank you.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
I noticed Norton and Blue Stacks on your desktop.

To stop the BSODs from happening, you should uninstall them.
Hi,
Ok thanks.i will download avast its better.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Hi,
i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop:View attachment 38916
so any idea whats that 3 files?

Hello,

Did you receive the pop up from your Norton product? I believe Norton has removed some viruses from your computer and that is why you see some of the repaired files on your desktop.

Can you go to the Norton Security History and see if there is an entry which says that a threat has been detected?

Thanks!

Vineeth
Norton Support
 

My Computer

System One

  • OS
    Windows 7
Hi,
i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop:View attachment 38916
so any idea whats that 3 files?

Hello,

Did you receive the pop up from your Norton product? I believe Norton has removed some viruses from your computer and that is why you see some of the repaired files on your desktop.

Can you go to the Norton Security History and see if there is an entry which says that a threat has been detected?

Thanks!

Vineeth
Norton Support
Hi,
where do i find norton history?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Hi,
where do i find norton history?

Hello,

1. Open your Norton product.
2. In the Norton product window, click Advanced.
3. Under Computer protection, click History.
4. In the Security History window, from the drop-down menu, select "Resolved Security Risks."

Let me know if there are any items listed there.

Thanks!

Vineeth
Norton Support
 

My Computer

System One

  • OS
    Windows 7
Hi,
where do i find norton history?

Hello,

1. Open your Norton product.
2. In the Norton product window, click Advanced.
3. Under Computer protection, click History.
4. In the Security History window, from the drop-down menu, select "Resolved Security Risks."

Let me know if there are any items listed there.

Thanks!

Vineeth
Norton Support
Hi,
i deleted that 3 files inm y desktop what should i do?.oh by the way there is aresolved problem it has repaired an removed a virus:)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
[QUOTE
Hi,
i deleted that 3 files inm y desktop what should i do?.oh by the way there is aresolved problem it has repaired an removed a virus:)[/QUOTE]

There is no action required from your end. Norton product must have removed the threat and repaired the files. You are completely protected.

Thanks!

Vineeth
Norton Support
 

My Computer

System One

  • OS
    Windows 7
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