Please use the tool Zoek:
Download zoek.exe version 22.214.171.124
Select the Zoek.exe version, and, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator (Give it a few seconds to appear.)
If your AntiVirus warns you about the program, either allow Zoek to run, or temporarily disable your AV program.
Info on how to disable your security applications > How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides
Next, copy/paste the entire script inside the code box below to the input field of Zoek:
Note: This script is written only for use on this computer. Please do not use it on another computer even if the problems are similar!
- Close any open Browsers.
- Click the Run script button, and wait. It takes a few minutes to run all the script.
- When the tool finishes, the zoek-results.log is opened in Notepad.
- The log is also found on the systemdrive, normally C:\
- If a reboot is needed log is opened after the reboot.
Please post the zoek-results.log in your reply.