gianlucapunzo94
New Member
- Messages
- 1
Hi,
I've tried everyting in my knowledge to fix this but nothing works, i think due to a malware attack.
So i recently installed windows 8.1m previously i had windows 8 pro running. But now all the sudden i have encountered different errors:
1. no matter what i do, i cannot acces windows defender. when i try to open it from the tray icon it does not do any thing. when i open it from de action center it responds with cannot find ''. i've tried opening it from the program files and it says it cant open it either since it cant find the exe file. Also, i have searched the net for the best registry values and executed this. Did not help at all.
2. I cannot download anything! whenever i try installing an antivirus the download stops or the installer just stops and gives an error message. i don't have any permission to do anything!
3. i cannot use systemrestore. whenever i try to use it, it just tells me system restore cannot be opened. i tried doing this in safe mode and i can open it, but after a while just gives me an error message again saying it has nog been completed
4. i cannot use refresh or reset feature. is asks me for the installation disc and when i do this, it still asks for the installation disc. i also cannot run the setup on the installation disk,.
Sorry for my spelling and thanks in advance.
I've tried everyting in my knowledge to fix this but nothing works, i think due to a malware attack.
So i recently installed windows 8.1m previously i had windows 8 pro running. But now all the sudden i have encountered different errors:
1. no matter what i do, i cannot acces windows defender. when i try to open it from the tray icon it does not do any thing. when i open it from de action center it responds with cannot find ''. i've tried opening it from the program files and it says it cant open it either since it cant find the exe file. Also, i have searched the net for the best registry values and executed this. Did not help at all.
2. I cannot download anything! whenever i try installing an antivirus the download stops or the installer just stops and gives an error message. i don't have any permission to do anything!
3. i cannot use systemrestore. whenever i try to use it, it just tells me system restore cannot be opened. i tried doing this in safe mode and i can open it, but after a while just gives me an error message again saying it has nog been completed
4. i cannot use refresh or reset feature. is asks me for the installation disc and when i do this, it still asks for the installation disc. i also cannot run the setup on the installation disk,.
Sorry for my spelling and thanks in advance.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer 5750
- CPU
- Intel Core i5
- Memory
- 6 GB ram
- Graphics Card(s)
- Intel HD Graphics 3000
- Browser
- Chrome
- Antivirus
- Windows Defender