Solved How Do I Rid My PC of This Adware?

BeK

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No matter how much I scan my PC or utilize the Quarantine feature, this adware remains present on my system. Windows Defender claims to rid my system of the adware but then it pops right back up 30 minutes later. Why is this?
Should use additional virus protection or should Windows Defender alone suffice? Any advice would be appreciated.
Thanks.
 

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My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 4690K
    Motherboard
    MSI Z97 Gaming 5
    Memory
    G.SKILL*Ripjaws*X Series*8GB*240-Pin*DDR3*SDRAM*DDR3 186
    Graphics Card(s)
    MSI GTX-970
    Sound Card
    N/A
    Monitor(s) Displays
    Panasonic 50" Plasma HDTV
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD: Intel 520 120GB SATA III
    SSD 2: Crucial 64GB SATA III
    HDD 1: Western Digital 2TB 7200 RPM
    HDD 2: Western Digital 1TB 7200 RPM
    HDD 3: Western Digital 500GB 7200 RPM
    PSU
    Antec*High Current Gamer Series*HCG-900*900W
    Case
    NZXT*Phantom*PHAN-001WT*Red Steel / Plastic Enthusiast*ATX*Full Tower Computer Case
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech G13 & Logitech Bluetooth Illuminated Keyboard K810
    Mouse
    Razer Naga Epic Chroma
    Internet Speed
    75Mbps/10Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Case Fans 140MM (x1), 120MM (x3), 200MM (x2)
Do as stated by zzmaixz.

Just follow the file as stated in MSE. Also while you are in there delete all other files (they are not needed that is why they are in a temp folder).

BTW "Welcome to the Eight Forums." . . .:thumbsup:
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
Remove temp files will not get rid of this. Usually the adware creates Java Script on the fly and that's why Windows Defender keeps detecting it and deleting it.

If you are using IE, On the right hand side of the Title Bar, click on the Wheel Icon and select Manage Add-on and look under Toolbar and extensions. If anything looks unfamiliar such as Unknown or unfamiliar Toolbars, just disable it.

If you are using Firefox, from the menu, Click on Tools->Add-on, it will list all the Add-ons installed in Firefox, Just uninstall anything looks unfamiliar.

Since I don't use Google Chrome and don't have it installed in my PC but I know there's an option to remove the extension.

For IE, The extension is still in your PC, you just disable it. In order to remove it completely from your PC, you need to download Autoruns for Windows and run it as admin, click on internet explorer tab, you'll see the extension there, right click on it and select go to folder and physically delete the file.

EDIT: if you did not find anything in the above suggestion, the next place to look is Control Panel->Programs and Features, go thru the list, you might find it there and uninstall it.

Hope this helps
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
If not attempted already try downloading and running Malawarebytes
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Like a lot of malware, the only way to truly defeat it is to not be running Windows when trying to clean it. Microsoft provides a free way to do this via the Windows Defender Offline utility, but there are others if you want to try different engines. It sounds as if the malware it's catching is more an indication of another problem it isn't, so I would strongly recommend scanning the machine offline to verify that it's not infected with something nasty.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
Thanks for all the suggestions guys. I tried running Windows Defender Offline and there were no red flags that the software picked up.
I also tried deleting temp internet files from both IE and Chrome but the problem still exists.
I will give the Malawarebytes software a try and see what happens.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 4690K
    Motherboard
    MSI Z97 Gaming 5
    Memory
    G.SKILL*Ripjaws*X Series*8GB*240-Pin*DDR3*SDRAM*DDR3 186
    Graphics Card(s)
    MSI GTX-970
    Sound Card
    N/A
    Monitor(s) Displays
    Panasonic 50" Plasma HDTV
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD: Intel 520 120GB SATA III
    SSD 2: Crucial 64GB SATA III
    HDD 1: Western Digital 2TB 7200 RPM
    HDD 2: Western Digital 1TB 7200 RPM
    HDD 3: Western Digital 500GB 7200 RPM
    PSU
    Antec*High Current Gamer Series*HCG-900*900W
    Case
    NZXT*Phantom*PHAN-001WT*Red Steel / Plastic Enthusiast*ATX*Full Tower Computer Case
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech G13 & Logitech Bluetooth Illuminated Keyboard K810
    Mouse
    Razer Naga Epic Chroma
    Internet Speed
    75Mbps/10Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Case Fans 140MM (x1), 120MM (x3), 200MM (x2)
You are better using another a/v.

Windows version doesn't do well in comparative tests.

Most people won't notice as they don't often come across nasties.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
Microsoft's response to those tests seems somewhat damning as to their efficacy in actually testing real-world scenarios:
Key lessons learned from the latest test results - Microsoft Malware Protection Center - Site Home - TechNet Blogs

I'm not saying the tests weren't valid, as they are indeed, but it bears noting that while Microsoft's engine doesn't do as well as the others in very (very) edge cases, in real-world scenarios it should be as safe or safer as any of the others. While the tests are accurate for what they test, they don't actually test much of what a normal user would actually do. So, the test results might be very useful to you, or not at all. It depends on what you plan on doing with your machine :).
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
I installed AVG Anti-Virus 2013 and it found 20 potential threats and removed them. I have yet to see the Ad-ware error pop up since.
Thanks for the help guys.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 4690K
    Motherboard
    MSI Z97 Gaming 5
    Memory
    G.SKILL*Ripjaws*X Series*8GB*240-Pin*DDR3*SDRAM*DDR3 186
    Graphics Card(s)
    MSI GTX-970
    Sound Card
    N/A
    Monitor(s) Displays
    Panasonic 50" Plasma HDTV
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD: Intel 520 120GB SATA III
    SSD 2: Crucial 64GB SATA III
    HDD 1: Western Digital 2TB 7200 RPM
    HDD 2: Western Digital 1TB 7200 RPM
    HDD 3: Western Digital 500GB 7200 RPM
    PSU
    Antec*High Current Gamer Series*HCG-900*900W
    Case
    NZXT*Phantom*PHAN-001WT*Red Steel / Plastic Enthusiast*ATX*Full Tower Computer Case
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech G13 & Logitech Bluetooth Illuminated Keyboard K810
    Mouse
    Razer Naga Epic Chroma
    Internet Speed
    75Mbps/10Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Case Fans 140MM (x1), 120MM (x3), 200MM (x2)
If Malwarebytes does not work, try Superantispyware
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250
Be careful when searching for tools to remove malware. This past weekend, I found the following malware masquerading as "anti-malware" tools...

- Full-DiskFighter (particularly nasty and difficult to remove)
- Spyware Doctor
- Spyware Hunter 4

DO NOT install this garbage. It will "detect" all kinds of non-existent stuff then CHARGE you to remove them!! Uninstalling these is very difficult, so you know they are adware, malware and worse... Good luck!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
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