Windows 8 and 8.1 Forums

How Do I Rid My PC of This Adware?

  1. #1

    Posts : 149
    Windows 8.1

    How Do I Rid My PC of This Adware?

    No matter how much I scan my PC or utilize the Quarantine feature, this adware remains present on my system. Windows Defender claims to rid my system of the adware but then it pops right back up 30 minutes later. Why is this?
    Should use additional virus protection or should Windows Defender alone suffice? Any advice would be appreciated.
    Attached Thumbnails Attached Thumbnails Capture.PNG  

      My System SpecsSystem Spec

  2. #2

    Posts : 1
    windows 8 pro

    try to del all the ie temp files,but don't forget keep your cookies
      My System SpecsSystem Spec

  3. #3

    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)

    Do as stated by zzmaixz.

    Just follow the file as stated in MSE. Also while you are in there delete all other files (they are not needed that is why they are in a temp folder).

    BTW "Welcome to the Eight Forums." . . .
      My System SpecsSystem Spec

  4. #4

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Remove temp files will not get rid of this. Usually the adware creates Java Script on the fly and that's why Windows Defender keeps detecting it and deleting it.

    If you are using IE, On the right hand side of the Title Bar, click on the Wheel Icon and select Manage Add-on and look under Toolbar and extensions. If anything looks unfamiliar such as Unknown or unfamiliar Toolbars, just disable it.

    If you are using Firefox, from the menu, Click on Tools->Add-on, it will list all the Add-ons installed in Firefox, Just uninstall anything looks unfamiliar.

    Since I don't use Google Chrome and don't have it installed in my PC but I know there's an option to remove the extension.

    For IE, The extension is still in your PC, you just disable it. In order to remove it completely from your PC, you need to download Autoruns for Windows and run it as admin, click on internet explorer tab, you'll see the extension there, right click on it and select go to folder and physically delete the file.

    EDIT: if you did not find anything in the above suggestion, the next place to look is Control Panel->Programs and Features, go thru the list, you might find it there and uninstall it.

    Hope this helps
    Last edited by topgundcp; 20 Jan 2013 at 13:46.
      My System SpecsSystem Spec

  5. #5

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    If not attempted already try downloading and running Malawarebytes
      My System SpecsSystem Spec

  6. #6

    Posts : 651
    Windows 8.1 x64

    Like a lot of malware, the only way to truly defeat it is to not be running Windows when trying to clean it. Microsoft provides a free way to do this via the Windows Defender Offline utility, but there are others if you want to try different engines. It sounds as if the malware it's catching is more an indication of another problem it isn't, so I would strongly recommend scanning the machine offline to verify that it's not infected with something nasty.
      My System SpecsSystem Spec

  7. #7

    Posts : 149
    Windows 8.1

    Thanks for all the suggestions guys. I tried running Windows Defender Offline and there were no red flags that the software picked up.
    I also tried deleting temp internet files from both IE and Chrome but the problem still exists.
    I will give the Malawarebytes software a try and see what happens.
      My System SpecsSystem Spec

  8. #8

    Posts : 5,357
    7/8/ubuntu/Linux Deepin

    You are better using another a/v.

    Windows version doesn't do well in comparative tests.

    Most people won't notice as they don't often come across nasties.
      My System SpecsSystem Spec

  9. #9

    Posts : 651
    Windows 8.1 x64

    Microsoft's response to those tests seems somewhat damning as to their efficacy in actually testing real-world scenarios:
    Key lessons learned from the latest test results - Microsoft Malware Protection Center - Site Home - TechNet Blogs

    I'm not saying the tests weren't valid, as they are indeed, but it bears noting that while Microsoft's engine doesn't do as well as the others in very (very) edge cases, in real-world scenarios it should be as safe or safer as any of the others. While the tests are accurate for what they test, they don't actually test much of what a normal user would actually do. So, the test results might be very useful to you, or not at all. It depends on what you plan on doing with your machine .
      My System SpecsSystem Spec

  10. #10

    Posts : 149
    Windows 8.1

    I installed AVG Anti-Virus 2013 and it found 20 potential threats and removed them. I have yet to see the Ad-ware error pop up since.
    Thanks for the help guys.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
How Do I Rid My PC of This Adware?

Similar Threads
Thread Forum
Remove unwanted adware
This adware came with some installation and has been on my browser. how do i remove it? I checked everywhere but can't seem to find a trace of this installation.45518 My home page is still but every time i open my browser this page comes up.
Browsers & Mail
GIMP adware appears to have activated proxy server
Hello, I hope someone here has had experience with this, because everyone and their brother swears upon GIMP as being clean and such. Obviously not the case for me. After I DLed GIMP I noticed that several other apps had installed themselves. Just your run-of-the-mill adware opening random...
Software and Apps
Adware slowing everything down, can't find it to remove it
I seem to have downloaded a lot of adware by accident a few weeks ago. This happens from time to time and I just go to control panel and remove all programs added after the time the problem began. I did that this time and it helped but there seems to be some residual adware that wasn't removed. ...
System Security
SF Diagnostic Tool in BSOD Posting Instructions - Adware?
While working through the BSOD Posting Instructions, I am finding Option 1 - Step 2's download of the SF Diagnostic Tool is halted by my AVG software as Adware is suspected. How do you suggest I proceed so I can upload the needed file regarding my Kernel Security Check Failure?
BSOD Crashes and Debugging
IE10 Hijacked by Adware site - Help Needed
Hi All I have had an issue recently whereby my IE has been hijacked by an adware site. The site URL is: ...
Browsers & Mail
Google Chrome & adware
On my Chrome browser I have Adblock Plus and Do Not Track Plus running. In Windows 8 I have Super Anti Spyware Pro running. My question is this: Every morning Super Anti Spyware does it's thing and every morning there are at least a hundred adware removals. Why is that? I don't go to weird sites or...
Browsers & Mail
need help with adware
hi guys, recently i was visiting a lot of sites for help with my Excel/Visual Basic problem. Now every day my starting page is changed to HOME.FIZZW.COM (yousearchdirect) and even with the adware removal program i ran...nothing changes. Anyone knowing how to get rid of this? ...
Software and Apps

Eight Forums Android App Eight Forums IOS App Follow us on Facebook