Realtek distorted sound

eFeqt

New Member
Messages
15
Hey there.
Today I got a new motherboard which has Realtek HD Audio drivers (Gigabte 970A-DS3P to be exact) and whenever I turn up the volume to 100, I get kinda distorted sound when testing default format (those annoying bells when testing left and right channel). It works fine with 50, but anything above proves crackling, fuzzy and distorted audio. The more I turn it up from 50 the more it gets distorted. That only happens when I plug my headphones in the rear audio jack. When I plug them in the front jack the audio is perfectly clear even on high volume. I should also mention that I don't think I completely uninstalled VIA HD Audio drivers from my previous motherboard as I see them in the control panel (although I cannot launch the audio control panel anymore). What can cause this and how do I fix it, using my front panel isn't really an option since my headphones cord is pretty short.
Thanks in advance!
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
It seems that I have uninstalled them but there is still an icon for VIA audio control panel in my control panel for which when I run it says "Application not found". It still sounds distorted when testing.

EDIT: Audio seems to be noticeably louder when plugging it in the front panel.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
Headphones have a different Impedance than Speakers, thus there can be a difference in volume level between the rear Speaker jack and the front panel Headphone jack, that is designed for Headphones. Although the Speaker jack can be used for headphones, the volume level is usually different than the front panel connection.

You can get a headphone extension cable.

The Via may still be there but its not interfering if there is no Via hardware.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Also, go to Control Panel >Sounds and check the settings (properties) for your sound device. Look at the Advanced Tab and see if the setup there is "best" for your application (such as default format being set to 16 bit, 44100Hz or change to higher quality).
 

My Computer

System One

  • OS
    Win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HTPC: Custom built
    CPU
    intel i5-2400
    Motherboard
    Gigabyte GA-Z68MX-DS2H
    Memory
    16GB Corsair DDR3-1600
    Graphics Card(s)
    on-board HD3000
    Sound Card
    On-board
    Monitor(s) Displays
    Samsung 32" LED
    Hard Drives
    eight HGTS Deskstar NAS, 3TB
    seven WD Red NAS, 3TB
    one Seagate ES.2, 1TB
    one 64GB SSD
    PSU
    Corsair 750W
    Case
    Li-Lian case with SuperMicro hotswap backplane
    Cooling
    Case 4 6" fans, stock CPU cooler
    Other Info
    Two 3-Ware (LSI) model 9650SE-8LPML RAID cards.
I really don't see it as a problem. As you reported, the headset works fine in the front panel "headphone" jack. Just on the rear "Speaker" jack. Headphones work in speaker jacks but as they have a different impedance (load resistance) than a speaker system there can be a difference in volume level.

Its a hardware design so your only recourse is to contact Gigabyte (or return the motherboard if its returnable for a different brand).
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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