Audio Services Not Running after Win8.1 update

yugant10

New Member
Messages
4
Recently I got update to my Windows 8.1 after which suddenly the audio services stopped working. I googled for solutions and found one as follows:

1. Search for "services.msc" in start menu and open it.
2. Go to "Windows Audio" service and open its properties by right clicking on it.
3. Go to the "Log On" tab.
4. Select "This Account" option and in that field type "NT AUTHORITY\LocalService".
5. Restart the "Windows Audio" service.

After performing these steps the speakers started to work but at very low volume.

My system is hp-envy m6-1216tx which comes with beats audio speakers. I can't understand what the problem is. Maybe it has something to do with Beats Audio or with AVG antivirus (because I saw AVG being mentioned in many similar posts).

Please Help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY m6-1216tx
    CPU
    Intel Core i7 (3rd Gen) 3632QM
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD Mobility Radeon HD 7670M (2GB DDR3)
    Screen Resolution
    1366 x 768
    Antivirus
    AVG

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY m6-1216tx
    CPU
    Intel Core i7 (3rd Gen) 3632QM
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD Mobility Radeon HD 7670M (2GB DDR3)
    Screen Resolution
    1366 x 768
    Antivirus
    AVG
Go to - Control Panel - Hardware and Sound - Sound - Right click on your soundcard - Properties
Go to - Advanced - Uncheck - Allow applications to take exclusive control of this device - OK
Go to - Communications - Select - Do nothing - OK
 

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My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170
Thanks for your help, but even it did not help! :(
I think maybe a system restore is required to solve the problem.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY m6-1216tx
    CPU
    Intel Core i7 (3rd Gen) 3632QM
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD Mobility Radeon HD 7670M (2GB DDR3)
    Screen Resolution
    1366 x 768
    Antivirus
    AVG
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