Solved Sound popping Windows 8.1 Pro

MrAtlas

New Member
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2
Recently I started noticing popping sounds at multiple frequencies (mostly higher frequencies) when playing audio. I don't know what caused it, but this is what I already tried:


  • Using a different audio port.
  • Updating drivers.
  • Updating BIOS.
  • Disabled all unused sound ports.
  • Installed windows again.
  • Using different headset (regular in-ear headphones and razer kraken pro).
  • Trying to get my DPC latency as low as possible.
  • Bought a new sound card, but I still have the popping sound.
  • Disconnecting keyboard and mouse to see if there was a driver conflict.

What I have already tried after creating this thread:



  • Disabled built-in soundcard.

I installed the razer sound drivers and now it masks the popping a little bit.

Is there anything else I can try?

I have now got a new graphics card to see if the GPU causes it, but I can't replace it until tomorrow.

Could it be the motherboard (3 year old)?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    Core i5-3570 3.4GHz
    Motherboard
    Asus P8B75-M LX
    Memory
    8 GB DDR3 533MHz
    Graphics Card(s)
    Radeon R9 270X MSI Gaming 4GB Edition
    Sound Card
    Sweex SC015 7.1 PCI Sound Card
    Monitor(s) Displays
    Benq GL2460
    Screen Resolution
    1920X1080
    Hard Drives
    Samsung SSD 840 EVO 120GB + 1TB hard drive
    PSU
    Corsair CS550M
    Case
    Cooler Master Elite 342
    Keyboard
    Speedlink RAPAX
    Mouse
    Logitech G300
    Internet Speed
    90Mb/s
    Browser
    Google Chrome
    Antivirus
    Avira Antivirus
Popping, crackling, dropouts, etc. can have many causes. Sound Drivers, Video Drivers, Wi-Fi, power supply are just some potential causes.

Does this happen only with headsets? Do you get this with PC speakers?

As you have a separate sound card, disable the built in sound in the BIOS so there are no conflicts.

Download and run the Resplendence Latency Mon as it may help in troubleshooting. Do not use the DPC Latency Checker as it is not Windows 8/8.1 compatible and will give a false reading.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Can't get acces to speakers right now, so I don't know yet.

I disabled the built in soundcard, but it still happens.

As for the latency tester: the only value that is too high is the highest reported DPC rountine execution time. The driver that causes it is the one from my new soundcard, but I had the problem before the new soundcard.

EDIT:

Tried with another motherboard. My motherboard is broken. The issue has now been fixed
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit
    Computer type
    PC/Desktop
    CPU
    Core i5-3570 3.4GHz
    Motherboard
    Asus P8B75-M LX
    Memory
    8 GB DDR3 533MHz
    Graphics Card(s)
    Radeon R9 270X MSI Gaming 4GB Edition
    Sound Card
    Sweex SC015 7.1 PCI Sound Card
    Monitor(s) Displays
    Benq GL2460
    Screen Resolution
    1920X1080
    Hard Drives
    Samsung SSD 840 EVO 120GB + 1TB hard drive
    PSU
    Corsair CS550M
    Case
    Cooler Master Elite 342
    Keyboard
    Speedlink RAPAX
    Mouse
    Logitech G300
    Internet Speed
    90Mb/s
    Browser
    Google Chrome
    Antivirus
    Avira Antivirus
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