Two sound cards listed in Device Manager

2harts4ever

New Member
Messages
33
Location
Pennsylvania
Hi,

While exploring Device Manager today in my Win 8.1 system I discovered I had three entries listed under Sound, Video and Game Controllers:

(1) AMD High Definition Audio Device
(2) CyberLink WebCam Virtual Driver
(3) Realtek High Definition Audio


Every now and then when my wife is playing some of her Facebook games she says the computer will shut down and restart with a message similar to: "Your PC ran into some problems and needs to restart. We will correct them and restart for you." She says that message is preceded by what looks like a 'sad' happy face.

As an added note in Device Manager under Audio inputs and outputs both my Microphone and Speakers are controlled by Realtek High Definition Audio.

That being said do I really need the two Sound Cards (1) and (3)? If not, which one could I disable?

Thanks and regards,
2harts4ever
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion 23-g017c
    CPU
    AMD A6-5200 APU w/Radeon HD Graphics
    Motherboard
    Alice by T & I
    Memory
    8 GB
    Sound Card
    RealTek High Defination Audio
    Hard Drives
    WDC WD10EZEX-60M2NA0
    Keyboard
    HP
    Mouse
    HP
    Browser
    Internet Explorer 11
    Antivirus
    McAfee Multi-Access Internet Security
The AMD High Definition Audio Device is for HDMI audio.
The Cyberlink Webcam is for your web cam.

Nothing there that is duplicate or needs disabling.

The problem with the PC ran into some problems has nothing to do with audio. Can't say what that is but its for one of the other forum sections that deals with crashes.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
The AMD is for digital HDMI it is basically a bypass for the audio andyou can only adjust the sound on the receiver or right clicking and using Enhancements in Windows Media Player in Now Playing Mode. The Realtek is for built in speakers and cinch cord hook-ups so analogue.

EDIT: Ok firebird you were faster
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Hi firebird and Cliff S,

I appreciate your quick and informative responses. :)

Thanks and regards,
2harts4ever
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion 23-g017c
    CPU
    AMD A6-5200 APU w/Radeon HD Graphics
    Motherboard
    Alice by T & I
    Memory
    8 GB
    Sound Card
    RealTek High Defination Audio
    Hard Drives
    WDC WD10EZEX-60M2NA0
    Keyboard
    HP
    Mouse
    HP
    Browser
    Internet Explorer 11
    Antivirus
    McAfee Multi-Access Internet Security
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