Windows 8 and 8.1 Forums

Microphone problems with Packard Bell desktop

  1. #1

    Posts : 25
    windows 8.1

    Microphone problems with Packard Bell desktop

    I recently purchased a Speedlink Spes clip-on microphone for use with my Packard Bell Imedia S2885 desktop (running Windows 8.1). When I try to configure it, however, I get either “The computer did not hear you” or “The computer did not hear you very clearly”. When I record my voice the sound is rather muffled. Under “Properties” I have volume set to 100% and boost set to maximum 30 dB. I have downloaded and installed the most recent driver from Packard Bell but it makes no difference. However, when I use the microphone with my Acer Aspire laptop it works perfectly. Can anyone suggest what I might be doing wrong with the desktop, please?

      My System SpecsSystem Spec

  2. #2

    Have you tried the Pink Mic jack on the rear of the PC? See if that one works. If it does it points to a probable problem with the front panel jack or internal wiring.
      My System SpecsSystem Spec

  3. #3

    Posts : 25
    windows 8.1

    Thanks, fireberd, but I've tried that and it makes no difference.
      My System SpecsSystem Spec

  4. #4

    I can't find the downloads on the Packard Bell site. What is the sound device in this PC? e.g. RealTek? Connexant?, etc.
      My System SpecsSystem Spec

  5. #5

    Posts : 26
    Windows 8.1 Pro

    Both audio drivers can be downloaded from:

    Packard Bell IMedia S2885 Drivers Download for Windows 7, 8, XP, Vista

    Would recommend you download em both, uninstall what ever you are running and install one of them, if that doesnt work, then uninstall that one and install the other one.
      My System SpecsSystem Spec

  6. #6

    That is not the official PackardBell download site. It looks like the typical "pay for drivers" site.

    I would only download direct from PC or Motherboard vendorsl, or vendors such as Nvidia (for Nvidia video), AMD for Radeon Video, RealTek for sound, etc.
      My System SpecsSystem Spec

  7. #7

    Posts : 25
    windows 8.1

    Thanks, but as I said in my first post, I have already downloaded and installed the driver from Packard Bell (Realtek) and it didn't help.
      My System SpecsSystem Spec

  8. #8

    I don't know how this particular microphone works, and whether it requires 5VDC to operate like "computer" microphones require (they are condenser type microphones). But, if it requires the 5VDC and the voltage provided by the PC is not the full 5VDC that could be an issue.

    The 5VDC is on the "ring" connection on the plug (the plug has the tip which is the signal, the ring for voltage and sleeve which is the ground (earth) connection.

    I've read reviews on this particular (low cost) microphone and I've seen several complaining of low volume.
      My System SpecsSystem Spec

  9. #9

    Posts : 25
    windows 8.1

    Interesting, fireberd. If I were to buy another microphone, do you know what I should look out for if I want to be sure it will work with my PC?
      My System SpecsSystem Spec

  10. #10

    I wouldn't rush to buy a different mic. But, a "computer" mic is what the PC is designed to work with. Not one that is designed for an iPhone/iPad for example. The microphone you have appears to NOT be a "computer" mic. If this is the case and its basically a typical "P.A." system microphone, it will have a very low level output and shouldn't work correctly with any computer. P.A. type microphones are designed for high amplification systems, where a computer microphone has a relatively high signal level and thus does not need the high amplification.

    A mic designed for standard P.A. amplification systems requires a pre amp (to amplify the signal) to work with a PC.
    Last edited by fireberd; 14 Nov 2014 at 08:43.
      My System SpecsSystem Spec

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Microphone problems with Packard Bell desktop

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