Windows 8 and 8.1 Forums


Windows Won't recognize Combo Mic/Headphone Jack

  1. #1


    Posts : 4
    Windows 8

    Windows Won't recognize Combo Mic/Headphone Jack


    Hey guys, I've been looking everywhere for a solution to this: Headphones Working Fine, Mics aren't...But totally no luck. I can see that a lot of people are having this problem and posting it on various forums, without any valid solutions or workarounds.
    The Problem: Asus Laptop with Windows 8.1 with only one audio input won't read any external Headphone's MIC.


    Description:
    1. The Internal MIC works fine and it works everytime even when I plug in an external one.


    2. When I plug in external headphone (Headphone's got 2 jacks, black which is for sound and red which is for recording) into the Only ONE audio input there is, Windows gives a popup with its current Audio devices plugged in but it just wont read the MIC. This is what pops up when I plug in the external MIC or headphone. Click image for larger version




    3. Now, When I go to the lower right corner and select Recording Devices from the sound panel, it won't show any external or added device when I plug in the new device. It would just show my internal MIC and something called Stereo MIX, but not my Microphone. Click image for larger version



    4. Okay, Now when I check Device Manager, and try to update all the Realtek Audio drivers it would just say "everything is latest with latest drivers installed", which is obvious since Windows 8.1 has bundled everything with my laptop. Click image for larger version



    5. Now you must be thinking of a solution like since my headphone has 2 wires (the red and the black), why not use a Audio Splitter which looks something like this... Click image for larger version, I even bought that one and tried it without any luck. It still won't detect.


    6. So, This is basically the problem. I've added everything here in this post, if anyone can find some solution to this that'd be helpful or else I'm going to write a long letter to ASUS to sort their shit straight by making 2 HOLES instead of ONE, since every headphone there is has 2 JACKS.. So, we need 2 HOLES for 2 JACKS...
    Guys, Your Help is Needed!


    PS: I've tried 3 headphones, none work! These same headphones work in different PC with 2 Audio Inputs.

      My System SpecsSystem Spec

  2. #2


    The splitter you show will not work with a PC. Its designed for an iPhone, PS4, etc. A PC plug is only Tip, Ring and Sleeve. The one you show is Tip, Ring, Ring, Sleeve. A PC microphone requires +5VDC, which is on the Ring connection to work.

    Usually, PC's with only one jack, can be either but not both.
      My System SpecsSystem Spec

  3. #3


    Do you have or can put up a picture of the ends of those phones ? Two RCA jacks you have on that adapter are each mono, like for left and right earphone, no place for mike there.
      My System SpecsSystem Spec


  4. #4


    Posts : 4
    Windows 8


    Even when I plugged in with the splitter, It showed the same popup as it would when I plug in the headphone or mic jack without the splitter. This is my headphone and mic and as you can see both are separate. That red one is the MIC. My Asus X551ca Notebook has only one audio input on the side left of the laptop and when I put that red one in the audio input it would just show the same popup (1st image of the post), and wont recognize it as a MICROPHONE!! Why is windows doing that? Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    There are tons of forum posts about this here in this website as well as Tom's Hardware. But not a single solution!
    I found a link which might shed some light in the Asus Forums.. Guys please somebody confirm if that's the real problem.
    https://www.asus.com/support/FAQ/1001623/
    But then, isn't my splitter doing the same thing? Isn't that a four conductor 3.5mm Jack???
      My System SpecsSystem Spec

  6. #6


    No way, that splitter is not even close to what you need. Those RCA ends you have are for 2 MONO RCA jacks and are not made to stick 3.5mm stereo jacks in them. Those Headphones need to be plugged in two separate female stereo jacks, output speaker jack and input stereo microphone jack. If you have only one sound jack in that computer you need an adapter that has: One male 3.mm 4 ring connector ( from picture 2 in Asus Gide) and 2 stereo 3 contact female jacks (female counter parts from picture 1).
    Edit.
    Here, I found one you need 3.5mm Stereo 4POLE Plug to MIC microphone + Headset earphone Jack Adaptor iphone | eBay
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Hey Count Mike, thanks for the quick reply...I will go and get one of those splitters from the Asus Guide. I hope that works. Could you tell me if USB headphones are a good alternative to this? Oh and THanks a lot for that Link!
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by sabretooth View Post
    Hey Count Mike, thanks for the quick reply...I will go and get one of those splitters from the Asus Guide. I hope that works. Could you tell me if USB headphones are a good alternative to this? Oh and THanks a lot for that Link!
    I didn't see a splitter in that guide, anyway it should look like the one from eBay.
      My System SpecsSystem Spec

  9. #9


    Posts : 1
    Windows 8


    I have a splitter like the one you linked @ CountMike. My laptop doesn't show that any mic has even been connected. It knows the headphones are plugged in and I can listen to stuff through them but it doesn't recognize that there is also a mic connected. I am using a Razer Kraken Pro headset with a Speedlink Trax headset adapter. Please help!
      My System SpecsSystem Spec

  10. #10


    Posts : 1
    windows 8


    Quote Originally Posted by vBeij View Post
    I have a splitter like the one you linked @ CountMike. My laptop doesn't show that any mic has even been connected. It knows the headphones are plugged in and I can listen to stuff through them but it doesn't recognize that there is also a mic connected. I am using a Razer Kraken Pro headset with a Speedlink Trax headset adapter. Please help!
    Guys, the only way you can record listen and the computer recognizes any external microphone is that it should somehow ADD a second microphone icon in the recording devices box!!!!!! I had somehow managed to add that second microphone icon other than built in computer microphone at my previous laptop which I forgot how unluckilly because music and professional vocal recording is my number one hobby... With my new laptop I am olso having the same problem.....
      My System SpecsSystem Spec

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Windows Won't recognize Combo Mic/Headphone Jack

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